Question 1

Are pets allowed at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Yes, pets are allowed. The hotel allows up to 2 pets per room with the following charges: $75 for 1-4 nights or $125 for 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Yes, free parking is available. The hotel offers complimentary self-parking on-site. Accessible parking spaces are also available.

Question 4

Is smoking allowed at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

No, smoking is not allowed. Tru by Hilton Ashburn One Loudoun has 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Yes, Tru by Hilton Ashburn One Loudoun offers accessible guest rooms with mobility features including entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

No, there is no on-site dining available at Tru by Hilton Ashburn One Loudoun.

Question 7

Does Tru by Hilton Ashburn One Loudoun provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Ashburn One Loudoun provides free WiFi. Standard WiFi is available in-room and in the lobby at no charge.

Question 8

What time is check-in at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Check-in is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Ashburn One Loudoun?

Accepted Answer

Check-out is at 12:00 pm. Late checkout until 1:00 pm is complimentary subject to availability. A fee of $50.00 applies for late checkout beyond that time.

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