Question 1

Are pets allowed at Hilton Garden Inn Reno?

Accepted Answer

Yes, pets are allowed at Hilton Garden Inn Reno. There is a $75.00 non-refundable fee per stay for 1-4 nights, or $125 per stay for 5+ nights. Maximum of 2 pets allowed, dogs and cats only, with a weight limit of 75 lbs.

Question 2

What is the cancellation policy at Hilton Garden Inn Reno?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Garden Inn Reno?

Accepted Answer

Yes, free self-parking is available at Hilton Garden Inn Reno. The hotel also offers EV charging with three Tesla stations and one universal charger on-site.

Question 4

Is smoking allowed at Hilton Garden Inn Reno?

Accepted Answer

No, Hilton Garden Inn Reno is 100% non-smoking. A fee of up to $300 USD plus taxes will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hilton Garden Inn Reno?

Accepted Answer

Yes, Hilton Garden Inn Reno offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, and accessible routes throughout the property to guest rooms, the business center, exercise facilities, and swimming pool.

Question 6

Is there on-site dining at Hilton Garden Inn Reno?

Accepted Answer

Yes, Hilton Garden Inn Reno has on-site dining. The Garden Grille serves freshly prepared full American or lighter continental breakfasts, and at dinner offers soups, salads, sandwiches, and chef's specials. The Garden Grille Bar is open daily from 5-10 pm for cocktails and beverages.

Question 7

Does Hilton Garden Inn Reno provide free WiFi?

Accepted Answer

Yes, Hilton Garden Inn Reno provides free standard WiFi in-room and in the lobby to all guests.

Question 8

What time is check-in at Hilton Garden Inn Reno?

Accepted Answer

Check-in is at 3:00 pm at Hilton Garden Inn Reno.

Question 9

What time is check-out at Hilton Garden Inn Reno?

Accepted Answer

Check-out is at 12:00 pm at Hilton Garden Inn Reno. A late check-out fee of $50.00 plus tax applies if you check out after this time.

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