Question 1

Are pets allowed at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Norwalk Des Moines. There is a $75.00 non-refundable pet fee, with a maximum weight of 75 lbs. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Yes, parking is available at Tru by Hilton Norwalk Des Moines. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Additionally, the hotel provides EV charging at a cost of $0.30 per kilowatt hour.

Question 4

Is smoking allowed at Tru by Hilton Norwalk Des Moines?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Norwalk Des Moines. The hotel maintains 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Yes, Tru by Hilton Norwalk Des Moines offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the facility.

Question 6

Is there on-site dining at Tru by Hilton Norwalk Des Moines?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Norwalk Des Moines. However, several nearby restaurants are available, including 804 Main Bar and Grill, Cooper's Central Table & Cockt, Mullets Norwalk, and Winn's Pizza and Steakhouse.

Question 7

Does Tru by Hilton Norwalk Des Moines provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Norwalk Des Moines provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Check-in at Tru by Hilton Norwalk Des Moines is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Norwalk Des Moines?

Accepted Answer

Check-out at Tru by Hilton Norwalk Des Moines is at 11:00 am.

Tru by Hilton Norwalk Des Moines

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