Question 1

Are pets allowed at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Jacksonville West I 295. There is a $75.00 non-refundable fee for pets up to 75 lbs. For stays of 1-4 nights, the fee is $75 per stay. For stays of 5 or more nights, the fee is $125 per stay.

Question 2

What is the cancellation policy at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Yes, parking is available at Tru by Hilton Jacksonville West I 295. Self-parking is complimentary. The hotel also offers accessible parking spaces and van-accessible parking. Additionally, 3 EV charging stations are available on-site. Please note that the hotel is unable to accommodate semi-truck parking.

Question 4

Is smoking allowed at Tru by Hilton Jacksonville West I 295?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Jacksonville West I 295. The grounds are 100% smoke-free. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Yes, Tru by Hilton Jacksonville West I 295 offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, an accessible public entrance, accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Jacksonville West I 295?

Accepted Answer

There is no on-site dining at Tru by Hilton Jacksonville West I 295. However, the hotel offers a complimentary hot breakfast for all guests.

Question 7

Does Tru by Hilton Jacksonville West I 295 provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Jacksonville West I 295 provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Check-in at Tru by Hilton Jacksonville West I 295 is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Jacksonville West I 295?

Accepted Answer

Check-out at Tru by Hilton Jacksonville West I 295 is at 11:00 am.

Tru by Hilton Jacksonville West I 295

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