Question 1

Are pets allowed at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Yes, pets are allowed at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. There is a $75.00 non-refundable fee for pets. The hotel accommodates a maximum of 2 pets and accepts dogs and cats only. For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00.

Question 2

What is the cancellation policy at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, you can contact the hotel directly or visit the Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Yes, parking is available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Self-parking is available for $10.00 per night in an open parking lot. No trailers are allowed. The hotel also offers in and out parking privileges. Accessible parking spaces are available, and van-accessible parking is provided in the self-parking facility.

Question 4

Is smoking allowed at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

No, smoking is not allowed at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. The hotel maintains 100% smoke-free grounds. A cleaning fee of $150.00 will be assessed for smoking in non-smoking rooms.

Question 5

Are there accessible rooms at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Yes, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, and an accessible route from the public entrance to the accessible guestrooms. Additional accessibility features include an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, and an accessible hotel restaurant.

Question 6

Is there on-site dining at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Yes, there is on-site dining at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. The hotel features Rocky River Grille, a restaurant and lounge offering a relaxed dining experience or special occasion setting. Food service at Rocky River Grille is available Friday and Saturday until 10:00 pm. Additionally, Caffeina's Marketplace Café serves Starbucks Coffee along with snacks, gifts, and sundries. In Suite Service is also available, allowing guests to enjoy dinner from Rocky River Grille delivered to their suite.

Question 7

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa provide free WiFi?

Accepted Answer

Standard in-room and lobby WiFi is available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi is $9.95. Free WiFi does not apply to meeting spaces or at properties with resort charges.

Question 8

What time is check-in at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Check-in at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is at 4:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Accepted Answer

Check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is at 11:00 am. Late checkout fees apply: $25 for 12:00 pm-1:00 pm, $50 for 1:00 pm-2:00 pm, $75 for 2:00 pm-3:00 pm, and the full day rate applies after 3:00 pm.

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