Question 1

Are pets allowed at Tru by Hilton Grove City Columbus?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Grove City Columbus. There is a $75.00 non-refundable fee per stay for up to 4 nights, or $125.00 for 5 or more nights. Maximum of 2 pets allowed, dogs and cats only, with a maximum weight of 75 lbs per pet.

Question 2

What is the cancellation policy at Tru by Hilton Grove City Columbus?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Grove City Columbus?

Accepted Answer

Yes, parking is available at Tru by Hilton Grove City Columbus. Free self-parking with flat lot parking is available. In and out privileges are also available. Valet parking and covered parking are not available.

Question 4

Is smoking allowed at Tru by Hilton Grove City Columbus?

Accepted Answer

Tru by Hilton Grove City Columbus maintains 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Grove City Columbus?

Accepted Answer

Yes, Tru by Hilton Grove City Columbus has accessible guest rooms with mobility features. These rooms feature entry or passage doors that provide 32 inches of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the facility.

Question 6

Is there on-site dining at Tru by Hilton Grove City Columbus?

Accepted Answer

Tru by Hilton Grove City Columbus does not have on-site dining. However, nearby restaurants include Bob Evans (Casual Family Dining), Rooster's (Casual), and Texas Roadhouse (Casual).

Question 7

Does Tru by Hilton Grove City Columbus provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Grove City Columbus provides free WiFi. Standard in-room and lobby WiFi is complimentary for all guests.

Question 8

What time is check-in at Tru by Hilton Grove City Columbus?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Grove City Columbus. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Grove City Columbus?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Grove City Columbus.

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