Question 1

Are pets allowed at Tru by Hilton Rockwall Dallas?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Rockwall Dallas. There is a $75.00 non-refundable fee for stays of 1-4 nights, or $100 for stays of 5 or more nights. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Rockwall Dallas?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Rockwall Dallas?

Accepted Answer

Yes, parking is available at Tru by Hilton Rockwall Dallas. The hotel offers complimentary, uncovered self-parking. Accessible parking spaces are also available for guests who need them.

Question 4

Is smoking allowed at Tru by Hilton Rockwall Dallas?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Rockwall Dallas. The hotel maintains 100% smoke-free grounds. A fee of up to $300 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Rockwall Dallas?

Accepted Answer

Yes, Tru by Hilton Rockwall Dallas offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Rockwall Dallas?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Rockwall Dallas. However, the hotel is located near The Harbor District, which offers numerous dining options including Bin 303, Campisi's Restaurant, Dodie's Cajun Diner at Harbor, Gloria's Latin Cuisine, Luigi's Cafe, Rodeo Goat, Saltgrass, Sideways BBQ, Snuffer's, The Fatted Calf, The Oar House, and Zanata.

Question 7

Does Tru by Hilton Rockwall Dallas provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Rockwall Dallas provides free WiFi. All guests receive complimentary standard WiFi in their rooms and in the lobby.

Question 8

What time is check-in at Tru by Hilton Rockwall Dallas?

Accepted Answer

Check-in is at 4:00 pm at Tru by Hilton Rockwall Dallas. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Rockwall Dallas?

Accepted Answer

Check-out is at 11:00 am at Tru by Hilton Rockwall Dallas.

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