Question 1

Are pets allowed at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Yes, pets are allowed at Hilton Garden Inn Grapevine at Silverlake Crossings. There is a $75.00 non-refundable fee per stay for up to 4 pets, or $125.00 for 5 or more pets. Pets must be dogs or cats only and have a maximum weight of 75 lbs. Kennel services are also available through Fireplug Inn in Southlake, TX.

Question 2

What is the cancellation policy at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Yes, complimentary self-parking is available at Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel offers in-and-out parking privileges. Accessible parking spaces are available, and van-accessible parking is provided in the self-parking facility. The hotel also has 3 Tesla and 3 Non-Tesla Electric Vehicle Charging Stations on-site.

Question 4

Is smoking allowed at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

No, smoking is not allowed at Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Yes, Hilton Garden Inn Grapevine at Silverlake Crossings offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, an accessible public entrance, accessible registration desk, accessible business center, accessible exercise facility, accessible restaurant, and accessible routes throughout the property.

Question 6

Is there on-site dining at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Yes, Hilton Garden Inn Grapevine at Silverlake Crossings has on-site dining at Vine 52, our restaurant. Enjoy an a la carte breakfast at Vine 52 to start your day with a satisfying selection of breakfast options.

Question 7

Does Hilton Garden Inn Grapevine at Silverlake Crossings provide free WiFi?

Accepted Answer

Yes, Hilton Garden Inn Grapevine at Silverlake Crossings provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Check-in at Hilton Garden Inn Grapevine at Silverlake Crossings is at 3:00 pm. Guests must be at least 21 years old to register.

Question 9

What time is check-out at Hilton Garden Inn Grapevine at Silverlake Crossings?

Accepted Answer

Check-out at Hilton Garden Inn Grapevine at Silverlake Crossings is at 11:00 am. Late checkout between 1:00 pm and 3:00 pm is available for a fee of $60.00.

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