Question 1

Are pets allowed at Tru by Hilton Austin University Capitol District?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Austin University Capitol District. The hotel accepts dogs and cats only, with a maximum of 2 pets per room. Pets must weigh 50 lbs or less. There is a $50.00 non-refundable fee for stays of 1-4 nights, or $75.00 for stays of 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Austin University Capitol District?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Austin University Capitol District?

Accepted Answer

Yes, parking is available at Tru by Hilton Austin University Capitol District. The hotel offers valet parking for $35.00 per night with covered, secured, and in-out privileges. Self-parking is available 1 block from the hotel. The hotel also offers EV charging on-site and accessible parking spaces.

Question 4

Is smoking allowed at Tru by Hilton Austin University Capitol District?

Accepted Answer

No, Tru by Hilton Austin University Capitol District has 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Austin University Capitol District?

Accepted Answer

Yes, Tru by Hilton Austin University Capitol District offers accessible guest rooms with mobility features. The rooms include entry or passage doors that provide 32 inches of clear width. The hotel also features an accessible business center, accessible exercise facility, accessible parking spaces, accessible public entrance, accessible registration desk, and accessible routes throughout the property to guest rooms, the registration area, business center, and exercise facilities.

Question 6

Is there on-site dining at Tru by Hilton Austin University Capitol District?

Accepted Answer

Tru by Hilton Austin University Capitol District does not have on-site restaurants. However, there are several nearby dining options including Franklin Barbecue, Kerbey Lane Cafe, Scholz Garten, Texas Chili Parlor, and Vince Young Steakhouse. The hotel does have an on-site bar.

Question 7

Does Tru by Hilton Austin University Capitol District provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Austin University Capitol District provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Tru by Hilton Austin University Capitol District?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Austin University Capitol District.

Question 9

What time is check-out at Tru by Hilton Austin University Capitol District?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Austin University Capitol District.

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