Question 1

Are pets allowed at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

No, pets are not allowed at Hampton by Hilton Suzhou Stone Lake.

Question 2

What is the cancellation policy at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Yes, Hampton by Hilton Suzhou Stone Lake offers complimentary self-parking on-site.

Question 4

Is smoking allowed at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Smoking is not allowed in guest rooms. A fee of up to 500 RMB will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Hampton by Hilton Suzhou Stone Lake does not offer accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. However, the hotel does have an accessible exercise facility and features such as grab bars in bathrooms, bedroom doors at least 32 inches wide, bathroom doors at least 32 inches wide, lowered buttons in elevators, and lowered emergency evacuation instructions.

Question 6

Is there on-site dining at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Yes, Hampton by Hilton Suzhou Stone Lake has an on-site restaurant called Hampton Restaurant. It provides a relaxing and comfortable dining environment with fresh and nutrient hot breakfast, various Western-styled simple meals, vegetables and fruits, and beverages.

Question 7

Does Hampton by Hilton Suzhou Stone Lake provide free WiFi?

Accepted Answer

Yes, Hampton by Hilton Suzhou Stone Lake provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is the check-in at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Check-in at Hampton by Hilton Suzhou Stone Lake is at 2:00 pm.

Question 9

What time is the check-out at Hampton by Hilton Suzhou Stone Lake?

Accepted Answer

Check-out at Hampton by Hilton Suzhou Stone Lake is at 12:00 pm.

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