Question 1

Are pets allowed at Hilton Cardiff?

Accepted Answer

Yes, pets are allowed at Hilton Cardiff. You may bring up to 2 pets per room, with a maximum weight of 34 kg. There is a £35.00 non-refundable fee for pet accommodation. The hotel offers a dedicated pet experience.

Question 2

What is the cancellation policy at Hilton Cardiff?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Cardiff?

Accepted Answer

Hilton Cardiff does not have on-site parking. Self-parking is available at nearby facilities for £35.00 per night. The nearest car parks are RCP Capital Tower and QPark Greyfriars, both just a 2-3 minute walk from the hotel. You can save 15% at QPark Greyfriars by using prebook code HILCAR15.

Question 4

Is smoking allowed at Hilton Cardiff?

Accepted Answer

No, smoking is not allowed at Hilton Cardiff. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Cardiff?

Accepted Answer

Yes, Hilton Cardiff offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible routes from the public entrance to guest rooms, and features such as grab bars in bathrooms, emergency pull cords, and accessible elevators. For more detailed information about accessibility features, please refer to the hotel's access guide.

Question 6

Is there on-site dining at Hilton Cardiff?

Accepted Answer

Yes, Hilton Cardiff has on-site dining options. The hotel features Graze Bar, where you can enjoy expertly crafted cocktails and lunch or dinner bites, and Graze Restaurant, which offers legendary Graze boards, family favourites, gourmet burgers, signature dishes, and organic Welsh steak. The restaurant caters to all dietary requirements with vegan and gluten-free options.

Question 7

Does Hilton Cardiff provide free WiFi?

Accepted Answer

WiFi is available at Hilton Cardiff. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi is £15.00. Free WiFi does not apply to meeting spaces.

Question 8

What time is the check-in at Hilton Cardiff?

Accepted Answer

Check-in at Hilton Cardiff is at 4:00 pm.

Question 9

What time is the check-out at Hilton Cardiff?

Accepted Answer

Check-out at Hilton Cardiff is at 12:00 pm.

Hilton Cardiff

In city centre near Cardiff Castle

Our amenities

Hilton Honors member benefits

Hotel policies

Send a future memory

Dining and drinks

Spa

Family Experience

Meetings and events

Location and transport

What's nearby

Airports

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