Question 1

Are pets allowed at DoubleTree by Hilton Melaka?

Accepted Answer

No, pets are not allowed at DoubleTree by Hilton Melaka.

Question 2

What is the cancellation policy at DoubleTree by Hilton Melaka?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Melaka?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Melaka. Self-parking is complimentary, and valet parking is available for RM 35.00 per night. The hotel also offers covered and secured parking options. For easier access, please park on Levels 5 and 6. If fully occupied, additional bays are available on Levels 7 and 8.

Question 4

Is smoking allowed at DoubleTree by Hilton Melaka?

Accepted Answer

No, smoking is not allowed at DoubleTree by Hilton Melaka. The hotel is 100% smoke-free. Smoking (cigarettes and e-cigarettes) is not permitted within the hotel and public spaces surrounding the hotel. If caught violating the smoking policy, a penalty of RM1500 will be imposed on the guest(s).

Question 5

Are there accessible rooms at DoubleTree by Hilton Melaka?

Accepted Answer

Yes, DoubleTree by Hilton Melaka offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides an accessible route from the accessible public entrance to the accessible guestrooms.

Question 6

Is there on-site dining at DoubleTree by Hilton Melaka?

Accepted Answer

Yes, DoubleTree by Hilton Melaka has on-site dining options. The hotel features three restaurants: Axis Lounge, serving treats, snacks, coffee, tea, and light sandwiches; Makan Kitchen, offering authentic regional Malaysian cuisine with live interactive show kitchens; and Tosca, an Italian Trattoria with indoor and outdoor poolside seating.

Question 7

Does DoubleTree by Hilton Melaka provide free WiFi?

Accepted Answer

WiFi is available at DoubleTree by Hilton Melaka. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi costs RM 30.00. Free WiFi does not apply to meeting spaces or at properties with resort charges.

Question 8

What time is check-in at DoubleTree by Hilton Melaka?

Accepted Answer

Check-in at DoubleTree by Hilton Melaka is at 3:00 pm.

Question 9

What time is check-out at DoubleTree by Hilton Melaka?

Accepted Answer

Check-out at DoubleTree by Hilton Melaka is at 12:00 pm.

DoubleTree by Hilton Melaka

Modern comforts in Heritage City

Our amenities

Hilton Honors member benefits

Hotel policies

Designed for family travel

Family amenities

Dining and drinks

Group travel and events

Location and transport

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Frequently asked questions