Question 1

Are pets allowed at Tru by Hilton St. Augustine I-95?

Accepted Answer

Yes, pets are allowed at Tru by Hilton St. Augustine I-95. Pet fees apply: $75 per stay for 1-4 nights, or $125 per stay for 5+ nights. These fees are non-refundable.

Question 2

What is the cancellation policy at Tru by Hilton St. Augustine I-95?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton St. Augustine I-95?

Accepted Answer

Yes, free parking is available at Tru by Hilton St. Augustine I-95. The hotel offers complimentary self-parking with in-and-out privileges. Accessible parking spaces and van-accessible parking are also available. Additionally, EV charging is complimentary for guests.

Question 4

Is smoking allowed at Tru by Hilton St. Augustine I-95?

Accepted Answer

No, Tru by Hilton St. Augustine I-95 is 100% smoke-free. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton St. Augustine I-95?

Accepted Answer

Yes, Tru by Hilton St. Augustine I-95 has accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also offers various accessibility features including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible parking spaces, accessible public entrance, accessible registration desk, and an accessible route from the accessible public entrance to the accessible guestrooms.

Question 6

Is there on-site dining at Tru by Hilton St. Augustine I-95?

Accepted Answer

No, there is no on-site dining at Tru by Hilton St. Augustine I-95. However, nearby restaurants include Catch 27 (serving fresh, local seafood), Ford's Garage St. Augustine (offering American comfort foods and craft beers), and Prohibition Kitchen (a 1920s-themed restaurant with gourmet pub food and craft cocktails).

Question 7

Does Tru by Hilton St. Augustine I-95 provide free WiFi?

Accepted Answer

Yes, Tru by Hilton St. Augustine I-95 provides free WiFi. All guests get complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton St. Augustine I-95?

Accepted Answer

Check-in at Tru by Hilton St. Augustine I-95 is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton St. Augustine I-95?

Accepted Answer

Check-out at Tru by Hilton St. Augustine I-95 is at 11:00 am. A late checkout fee of $50.00 may apply to late check-out requests. Please inquire with the hotel for more details.

Tru by Hilton St. Augustine I-95

Near historic St. Augustine and shopping

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Designed for family travel

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