Question 1

Are pets allowed at Hampton by Hilton Heihe?

Accepted Answer

Pets are not allowed at Hampton by Hilton Heihe.

Question 2

What is the cancellation policy at Hampton by Hilton Heihe?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton by Hilton Heihe?

Accepted Answer

Yes, Hampton by Hilton Heihe offers free parking. Self-parking is available at no charge.

Question 4

Is smoking allowed at Hampton by Hilton Heihe?

Accepted Answer

Smoking is not allowed in guest rooms. A fee of up to 500 RMB will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton by Hilton Heihe?

Accepted Answer

Hampton by Hilton Heihe offers accessible rooms by request. The hotel features accessible amenities including an accessible business center, accessible exercise facility, accessible hotel restaurant, accessible public entrance, accessible registration desk, and accessible routes from the public entrance to guestrooms, the business center, and exercise facilities.

Question 6

Is there on‑site dining at Hampton by Hilton Heihe?

Accepted Answer

On-site dining information is not available for Hampton by Hilton Heihe.

Question 7

Does Hampton by Hilton Heihe provide free WiFi?

Accepted Answer

Yes, Hampton by Hilton Heihe provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton by Hilton Heihe?

Accepted Answer

Check-in is at 2:00 pm at Hampton by Hilton Heihe.

Question 9

What time is the check-out at Hampton by Hilton Heihe?

Accepted Answer

Check-out is at 12:00 pm at Hampton by Hilton Heihe.

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