Question 1

Are pets allowed at Hampton by Hilton Hengdian?

Accepted Answer

Pets are not allowed at Hampton by Hilton Hengdian.

Question 2

What is the cancellation policy at Hampton by Hilton Hengdian?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton by Hilton Hengdian?

Accepted Answer

Yes, Hampton by Hilton Hengdian offers complimentary self-parking. The hotel also has accessible parking spaces available for guests.

Question 4

Is smoking allowed at Hampton by Hilton Hengdian?

Accepted Answer

Smoking is available at designated outdoor areas. A fee of up to 500 RMB will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton by Hilton Hengdian?

Accepted Answer

Yes, Hampton by Hilton Hengdian offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible routes from the public entrance to guest rooms.

Question 6

Is there on-site dining at Hampton by Hilton Hengdian?

Accepted Answer

Yes, Hampton by Hilton Hengdian has on-site dining at the Hampton Restaurant. The restaurant provides a relaxing and comfortable dining environment with options including fresh and nutritious hot breakfast, various Western-styled simple meals, vegetables, fruits, and beverages.

Question 7

Does Hampton by Hilton Hengdian provide free WiFi?

Accepted Answer

Yes, Hampton by Hilton Hengdian provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton by Hilton Hengdian?

Accepted Answer

Check-in at Hampton by Hilton Hengdian is at 2:00 pm.

Question 9

What time is the check-out at Hampton by Hilton Hengdian?

Accepted Answer

Check-out at Hampton by Hilton Hengdian is at 12:00 pm.

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