Question 1

Are pets allowed at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Kunming Xishan. Pets must be up to 30 kg in weight, and a ¥1,000.00 refundable deposit is required. Each room will have a pet fee of ¥200.00 per stay for up to 2 cats or dogs. Kindly reserve in advance.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Yes, free parking is available at Home2 Suites by Hilton Kunming Xishan. The hotel offers complimentary self-parking. Additionally, EV charging is available nearby, approximately 1 kilometer away.

Question 4

Is smoking allowed at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Smoking is restricted at Home2 Suites by Hilton Kunming Xishan. A fee of up to 500 RMB will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Home2 Suites by Hilton Kunming Xishan has limited accessibility features. The hotel offers accessible elevators, an accessible exercise facility, accessible meeting rooms, and features such as grab bars in bathrooms, bedroom doors at least 32 inches wide, bathroom doors at least 32 inches wide, Braille elevators, lowered buttons in elevators, lowered emergency evacuation instructions, and visual alarms for hearing impaired in hallways and public areas. However, accessible guest rooms with mobility features, accessible parking spaces, an accessible public entrance, and an accessible route to guest rooms are not available.

Question 6

Is there on-site dining at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Yes, Home2 Suites by Hilton Kunming Xishan has on-site dining at Inspired Table™.

Question 7

Does Home2 Suites by Hilton Kunming Xishan provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Kunming Xishan provides free WiFi. Standard in-room and lobby WiFi is complimentary for all guests.

Question 8

What time is check-in at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Check-in at Home2 Suites by Hilton Kunming Xishan is at 2:00 pm.

Question 9

What time is check-out at Home2 Suites by Hilton Kunming Xishan?

Accepted Answer

Check-out at Home2 Suites by Hilton Kunming Xishan is at 12:00 pm.

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