Question 1

Are pets allowed at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

No, pets are not allowed at DoubleTree by Hilton Hotel Hangzhou East.

Question 2

What is the cancellation policy at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Hotel Hangzhou East. The hotel offers complimentary self-parking (please contact the hotel for details), covered parking, and secured parking. In-out privileges are not available, and valet parking is not available.

Question 4

Is smoking allowed at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Smoking is available at DoubleTree by Hilton Hotel Hangzhou East.

Question 5

Are there accessible rooms at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

DoubleTree by Hilton Hotel Hangzhou East offers various accessibility features including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible hotel restaurant, accessible public entrance, accessible registration desk, and accessible routes to certain areas. However, accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width are not available.

Question 6

Is there on-site dining at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Yes, DoubleTree by Hilton Hotel Hangzhou East has on-site dining options including E Cafe (serving Asian and Western specialties with breakfast, lunch, and dinner), Heyuan (serving Cantonese and Hangzhou specialties), Lobby Lounge (serving tea, coffee, and light snacks), and The Deli (a 24-hour grab and go option).

Question 7

Does DoubleTree by Hilton Hotel Hangzhou East provide free WiFi?

Accepted Answer

WiFi is available at DoubleTree by Hilton Hotel Hangzhou East. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, in-room WiFi is ¥40.00 per day. Free WiFi does not apply to meeting spaces or at properties with resort charges.

Question 8

What time is check-in at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Check-in at DoubleTree by Hilton Hotel Hangzhou East is at 3:00 pm.

Question 9

What time is check-out at DoubleTree by Hilton Hotel Hangzhou East?

Accepted Answer

Check-out at DoubleTree by Hilton Hotel Hangzhou East is at 12:00 pm.

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