Question 1

Are pets allowed at Hilton Colon Quito?

Accepted Answer

Yes, pets are allowed at Hilton Colon Quito. There is a non-refundable pet fee of $90.00 USD, and pets must weigh a maximum of 75 lbs. The hotel also offers limited bed and bowls kennel service.

Question 2

What is the cancellation policy at Hilton Colon Quito?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Colon Quito?

Accepted Answer

Yes, parking is available at Hilton Colon Quito. The hotel offers complimentary self-parking in a covered parking deck. Accessible parking spaces and van-accessible parking are also available. EV charging is available nearby, approximately 3.40 kilometers away.

Question 4

Is smoking allowed at Hilton Colon Quito?

Accepted Answer

No, Hilton Colon Quito is 100% smoke-free. Guests are not permitted to smoke inside rooms or buildings. If a guest smokes inside the rooms or building, a $250 penalty will be applied per local law. Guests may smoke outside the property in public spaces only.

Question 5

Are there accessible rooms at Hilton Colon Quito?

Accepted Answer

Yes, Hilton Colon Quito offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also features accessible elevators, an accessible registration desk, accessible parking spaces, and an accessible public entrance with routes to guest rooms and various facilities.

Question 6

Is there on-site dining at Hilton Colon Quito?

Accepted Answer

Yes, Hilton Colon Quito has on-site dining options. The hotel features Cafe Colon Restaurant, which offers authentic Ecuadorian cuisine, breakfast buffets, and international dishes. There is also La Pinta Bar for drinks and snacks, and Sal & Pimienta cafe for freshly baked bread, coffee, and grab-and-go breakfast items.

Question 7

Does Hilton Colon Quito provide free WiFi?

Accepted Answer

Yes, Hilton Colon Quito provides free WiFi. All guests receive complimentary standard WiFi in guest rooms and in the lobby.

Question 8

What time is the check-in at Hilton Colon Quito?

Accepted Answer

Check-in at Hilton Colon Quito is at 2:00 pm. The minimum age to register is 18 years old.

Question 9

What time is the check-out at Hilton Colon Quito?

Accepted Answer

Check-out at Hilton Colon Quito is at 12:00 pm. A late checkout fee of $100.00 applies until 6 pm; after 6 pm, the full room rate is charged.

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