Question 1

Are pets allowed at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Yes, pets are allowed at Embassy Suites by Hilton Louisville Downtown. There is a $75.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00.

Question 2

What is the cancellation policy at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Yes, parking is available at Embassy Suites by Hilton Louisville Downtown. The hotel offers valet parking at $45.00 per night for standard vehicles. Self-parking is not available. The valet stand is located at 501 South Fourth Street. In-and-out parking privileges are available.

Question 4

Is smoking allowed at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

No, smoking is not allowed at Embassy Suites by Hilton Louisville Downtown. The hotel maintains 100% smoke-free grounds. A minimum $250 fee is applied for smoking in the hotel.

Question 5

Are there accessible rooms at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Yes, Embassy Suites by Hilton Louisville Downtown offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also provides an accessible route from the public entrance to the accessible guestrooms. Additionally, the hotel features accessible elevators, an accessible registration desk, accessible business center, accessible concierge desk, accessible exercise facility, and an accessible swimming pool.

Question 6

Is there on-site dining at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Yes, there is on-site dining at Embassy Suites by Hilton Louisville Downtown. The Orchid Room is a fine dining restaurant featuring steak and seafood, connected to the hotel. Additionally, the hotel has a complimentary evening reception for guests.

Question 7

Does Embassy Suites by Hilton Louisville Downtown provide free WiFi?

Accepted Answer

Yes, Embassy Suites by Hilton Louisville Downtown provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Check-in is at 3:00 pm at Embassy Suites by Hilton Louisville Downtown.

Question 9

What time is check-out at Embassy Suites by Hilton Louisville Downtown?

Accepted Answer

Check-out is at 11:00 am at Embassy Suites by Hilton Louisville Downtown. Late checkout is available for a fee of $75.00 if you check out between 3:00 pm and 6:00 pm.

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