Question 1

Are pets allowed at Hilton Des Moines Downtown?

Accepted Answer

Pets are not allowed at Hilton Des Moines Downtown.

Question 2

What is the cancellation policy at Hilton Des Moines Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Des Moines Downtown?

Accepted Answer

Yes, parking is available at Hilton Des Moines Downtown. Self-parking is $32.00 per night for overnight guests. The hotel features a temperature-controlled garage with in-out privileges and accessible parking spaces available. EV charging stations are also available for an additional $32 USD per night.

Question 4

Is smoking allowed at Hilton Des Moines Downtown?

Accepted Answer

No, smoking is not allowed at Hilton Des Moines Downtown. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Des Moines Downtown?

Accepted Answer

Yes, Hilton Des Moines Downtown offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible business center, accessible exercise facility, accessible hotel restaurant, accessible parking spaces, accessible public entrance, accessible registration desk, and accessible routes to various areas of the hotel.

Question 6

Is there on-site dining at Hilton Des Moines Downtown?

Accepted Answer

Yes, Hilton Des Moines Downtown offers several on-site dining options including Park Street Kitchen (an all-day dining concept with local ingredients and an outdoor patio with fireplace), Park Street Coffee Bar (serving Starbucks coffee and breakfast items), Park Street Kitchen Bar (featuring craft beer and cocktails), and In Room Dining (available via in-room QR code).

Question 7

Does Hilton Des Moines Downtown provide free WiFi?

Accepted Answer

Yes, Hilton Des Moines Downtown provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hilton Des Moines Downtown?

Accepted Answer

Check-in at Hilton Des Moines Downtown is at 3:00 pm.

Question 9

What time is the check-out at Hilton Des Moines Downtown?

Accepted Answer

Check-out at Hilton Des Moines Downtown is at 12:00 pm.

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