Question 1

Are pets allowed at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Big Bear Lake. The hotel allows dogs and cats only, with a maximum of 2 pets per room and a maximum weight of 100 lbs per pet. A $75.00 non-refundable fee applies for stays of 1-4 nights, and a $125.00 non-refundable fee applies for stays of 5 or more nights.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Yes, self-parking is available at Home2 Suites by Hilton Big Bear Lake for $29.00 per day. The hotel offers in-and-out parking privileges. Valet parking is not available.

Question 4

Is smoking allowed at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

No, Home2 Suites by Hilton Big Bear Lake maintains 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Yes, Home2 Suites by Hilton Big Bear Lake offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides an accessible route from the accessible public entrance to the accessible guestrooms.

Question 6

Is there on-site dining at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

No, Home2 Suites by Hilton Big Bear Lake does not have on-site dining available.

Question 7

Does Home2 Suites by Hilton Big Bear Lake provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Big Bear Lake provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Check-in is at 3:00 pm at Home2 Suites by Hilton Big Bear Lake.

Question 9

What time is check-out at Home2 Suites by Hilton Big Bear Lake?

Accepted Answer

Check-out is at 11:00 am at Home2 Suites by Hilton Big Bear Lake.

Home2 Suites by Hilton Big Bear Lake

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