Question 1

Are pets allowed at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Yes, pets are allowed at Hampton Inn & Suites Springfield/Downtown. There is a $75.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00. Kennel services are also available through Jordan's Kennel at 413-782-2305.

Question 2

What is the cancellation policy at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Yes, parking is available at Hampton Inn & Suites Springfield/Downtown. The hotel offers complimentary, free on-site self-parking. Accessible parking spaces are available, and EV charging is available on-site.

Question 4

Is smoking allowed at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

No, smoking is not allowed at Hampton Inn & Suites Springfield/Downtown. The grounds are 100% smoke-free. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Yes, Hampton Inn & Suites Springfield/Downtown offers accessible guest rooms with mobility features. The rooms have entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, an accessible public entrance, an accessible registration desk, accessible routes throughout the hotel, an accessible business center, an accessible exercise facility, and an accessible swimming pool. Additional accessibility features include lowered closet rods, lowered beds, lowered light switches, lowered peepholes, lowered shelf storage, roll-in showers, Braille room numbers, closed captioning on televisions, and TTY devices for guest use.

Question 6

Is there on-site dining at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

No, there is no on-site dining at Hampton Inn & Suites Springfield/Downtown. However, there are several nearby restaurants including 350 Grill, Adolfo's, Max Tavern, Pintus Indian Place, Red Rose, Theodores BBQ, Typical Sicilian Ristorante, and Uno Chicago Grill.

Question 7

Does Hampton Inn & Suites Springfield/Downtown provide free WiFi?

Accepted Answer

Yes, Hampton Inn & Suites Springfield/Downtown provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Check-in at Hampton Inn & Suites Springfield/Downtown is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is the check-out at Hampton Inn & Suites Springfield/Downtown?

Accepted Answer

Check-out at Hampton Inn & Suites Springfield/Downtown is at 12:00 pm.

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