Question 1

Are pets allowed at Tru by Hilton Longview?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Longview. There is a $50.00 non-refundable fee per pet. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50, and for stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Longview?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Longview?

Accepted Answer

Yes, parking is available at Tru by Hilton Longview. The hotel offers complimentary self-parking. Accessible parking spaces are also available for guests who need them.

Question 4

Is smoking allowed at Tru by Hilton Longview?

Accepted Answer

No, Tru by Hilton Longview maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Longview?

Accepted Answer

Yes, Tru by Hilton Longview offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, accessible elevators, an accessible business center, an accessible exercise facility, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Longview?

Accepted Answer

Tru by Hilton Longview does not have on-site dining. However, there are plenty of restaurants nearby, including Buffalo Wild Wings, Cheddar's Scratch Kitchen, Oil Horse Brewing Company, Outback Steakhouse, Panera Bread, Rotolo's Pizzeria, Starbucks, and The Catch.

Question 7

Does Tru by Hilton Longview provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Longview provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Longview?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Longview.

Question 9

What time is check-out at Tru by Hilton Longview?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Longview.

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