Question 1

Are pets allowed at Tru by Hilton Midland?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Midland. There is a $50.00 non-refundable fee per stay. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50.00, and for stays of 5 or more nights, the fee is $75.00.

Question 2

What is the cancellation policy at Tru by Hilton Midland?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Midland?

Accepted Answer

Yes, parking is available at Tru by Hilton Midland. The hotel offers complimentary self-parking. In-and-out privileges are available, and accessible parking spaces are provided for guests with mobility needs.

Question 4

Is smoking allowed at Tru by Hilton Midland?

Accepted Answer

Tru by Hilton Midland maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Midland?

Accepted Answer

Yes, Tru by Hilton Midland has accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also offers accessible parking spaces, accessible elevators, an accessible business center, an accessible exercise facility, and accessible routes throughout the property.

Question 6

Is there on-site dining at Tru by Hilton Midland?

Accepted Answer

Tru by Hilton Midland does not have on-site dining. However, there are several nearby restaurants including Abuelo's Mexican Restaurant, Fujiyama Sushi, Jimmys Egg, Midland Beer Garden, Saltgrass Steak House, and True Texas BBQ.

Question 7

Does Tru by Hilton Midland provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Midland provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Midland?

Accepted Answer

Check-in at Tru by Hilton Midland is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Midland?

Accepted Answer

Check-out at Tru by Hilton Midland is at 12:00 pm.

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