Question 1

Are pets allowed at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Yes, pets are allowed at Embassy Suites by Hilton Madison Downtown. Dogs and cats are welcome, with a maximum of two pets per room. There is a $75.00 non-refundable pet fee for stays under five nights. A $125 non-refundable pet fee applies to stays of five nights or longer. The maximum pet weight is 60 lbs.

Question 2

What is the cancellation policy at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Yes, parking is available at Embassy Suites by Hilton Madison Downtown. Valet parking is offered at $40.00 per night with size restrictions. Covered, secured parking with in-and-out privileges is available. City parking is also available within 500 meters with fees and size restrictions. Please note that vehicles taller than 6' 8" or wider than 8' 5" will not fit in the Wilson Street parking ramp. Ask our valet for a list of locations that can accommodate oversized vehicles.

Question 4

Is smoking allowed at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

No, smoking is not allowed at Embassy Suites by Hilton Madison Downtown. The hotel maintains 100% smoke-free grounds. A designated smoking area is located outside of the hotel.

Question 5

Are there accessible rooms at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Yes, Embassy Suites by Hilton Madison Downtown offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible amenities including an accessible business center, accessible concierge desk, accessible exercise facility, accessible hotel restaurant, accessible meeting rooms, accessible parking spaces, accessible public entrance, accessible registration desk, and accessible routes throughout the hotel to these facilities.

Question 6

Is there on‑site dining at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Yes, there is on-site dining at Embassy Suites by Hilton Madison Downtown. Brickstones Kitchen and Bar is located on-site and features sociable shares like house-prepared flatbreads, handhelds and salads, regional specialties, enticing entrees and comforting American desserts paired with a variety of cocktails, beers and wines. In-room dining is also available through Brickstones Kitchen and Bar during dinner hours.

Question 7

Does Embassy Suites by Hilton Madison Downtown provide free WiFi?

Accepted Answer

Yes, Embassy Suites by Hilton Madison Downtown provides free WiFi. Standard in-room and lobby WiFi is available to all guests at no charge.

Question 8

What time is check-in at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Check-in at Embassy Suites by Hilton Madison Downtown is at 4:00 pm.

Question 9

What time is check-out at Embassy Suites by Hilton Madison Downtown?

Accepted Answer

Check-out at Embassy Suites by Hilton Madison Downtown is at 11:00 am.

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