Question 1

Are pets allowed at Hilton Mainz?

Accepted Answer

Yes, pets are allowed at Hilton Mainz. There is a 50.00€ non-refundable fee per stay, and pets must weigh 60 kg or less. The hotel offers a dedicated pet experience, and the cost of servicing the room after your pet has stayed is €50 per stay.

Question 2

What is the cancellation policy at Hilton Mainz?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Mainz?

Accepted Answer

Yes, parking is available at Hilton Mainz. Self-parking is available at 34.00€ daily maximum and includes covered and secured parking. Valet parking is not available. Please note that there is no barrier-free elevator in the parking facility. EV charging is available nearby, approximately 0.50 kilometers away.

Question 4

Is smoking allowed at Hilton Mainz?

Accepted Answer

No, smoking is not allowed at Hilton Mainz. The hotel is 100% non-smoking. A fee of €250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hilton Mainz?

Accepted Answer

Yes, Hilton Mainz offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible amenities including an accessible business center, accessible concierge desk, accessible elevators, accessible exercise facility, accessible hotel restaurant, accessible public entrance, accessible registration desk, and accessible routes to these areas. Van-accessible parking is available in the self-parking facility.

Question 6

Is there on‑site dining at Hilton Mainz?

Accepted Answer

Yes, Hilton Mainz has on-site dining. The hotel features VINEUS Restaurant & Wine Bar, which embodies the earthy, fresh flavors of the region and the aromatic Riesling grape. Situated on the picturesque Rhine, it offers a wide selection of local and international dishes, interpreted in a modern style with great attention to detail.

Question 7

Does Hilton Mainz provide free WiFi?

Accepted Answer

Yes, Hilton Mainz provides free WiFi. Standard WiFi is free of charge for all guests in rooms and public areas of the hotel. Please note that High Speed Access has a cost of €15 per day.

Question 8

What time is the check-in at Hilton Mainz?

Accepted Answer

Check-in at Hilton Mainz is at 3:00 pm. The minimum age to register is 18.

Question 9

What time is the check-out at Hilton Mainz?

Accepted Answer

Check-out at Hilton Mainz is at 12:00 pm. A late checkout fee of approximately 50% of the room rate may apply; actual charges are available upon request.

Hilton Mainz

Výhledy na řeku podle historických památek Mainz

Naše vybavení

Výhody pro členy Hilton Honors

Zásady hotelu

Jídlo a pití

Restaurace a vinný bar VINEUS

Rodinné zážitky

Skupinové cesty a akce

Umístění a doprava

Co je v okolí

Letiště

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