Question 1

Are pets allowed at Hilton Reading?

Accepted Answer

Yes, pets are allowed at Hilton Reading. There is a £35.00 non-refundable fee per pet, and the maximum weight limit is 24 kg. A maximum of 2 pets per room is permitted. Pets should not be left unattended in guestrooms, are not allowed in health club, pool areas, dining, beverage or lounge areas, and must be kept on a short leash or in a carrier in public spaces. You are responsible for cleaning up after your pet, and any damages caused by your pet will be charged to your account.

Question 2

What is the cancellation policy at Hilton Reading?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, contact the hotel directly.

Question 3

Is parking available at Hilton Reading?

Accepted Answer

Yes, parking is available at Hilton Reading. Self-parking is available for £15.00 per night. The parking is covered and secured. Diamond and Gold Hilton Honors Members receive a discounted rate of £5.00 daily. The hotel also offers EV charging with 2 fast chargers at 40kw per hour (75p per kW) and 2 slow chargers at 22kw per hour (50p per kW). Valet parking is not available, and in-out privileges are not available.

Question 4

Is smoking allowed at Hilton Reading?

Accepted Answer

No, smoking is not allowed at Hilton Reading. This hotel is 100% non-smoking with designated smoking areas outside.

Question 5

Are there accessible rooms at Hilton Reading?

Accepted Answer

Yes, Hilton Reading offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides an accessible concierge desk, accessible exercise facility, accessible hotel restaurant, accessible parking spaces, accessible public entrance, accessible registration desk, and accessible routes from the public entrance to guestrooms and to exercise facilities and the swimming pool. Additional accessibility features include grab bars in bathrooms, emergency pull cords in bedrooms and bathrooms, audible alarms, braille elevators, and more. For detailed information about all accessibility features, please consult the hotel's access guide.

Question 6

Is there on-site dining at Hilton Reading?

Accepted Answer

Yes, Hilton Reading has on-site dining options including OXBO Kitchen (hearty, healthy dishes from breakfast through evening), OXBO Cafe (snacks and grab-and-go service), OXBO Bar (casual drinking and dining with cocktails, bar snacks, and small plates), and Little OXBO (children's menu for ages up to 12).

Question 7

Does Hilton Reading provide free WiFi?

Accepted Answer

Yes, Hilton Reading provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check in at Hilton Reading?

Accepted Answer

Check-in at Hilton Reading is at 3:00 pm. The minimum age to register is 18.

Question 9

What time is the checkout at Hilton Reading?

Accepted Answer

Checkout at Hilton Reading is at 12:00 pm. Late checkout is available for £10.00 per hour (minimum fee).

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