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Accessible elevators

Accessible exercise facility

Accessible meeting rooms

Audible alarms

Audible alerts in elevators

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Emergency Call Button on Phone

Grab bars in bathroom

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Remote Control Curtains/Shades

Rubber shower mats

Service Animals Welcome

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Conrad

American Express

Diner's Club

MasterCard

Visa

Find serenity next to Tianxi Lake

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Tennis

Resort

Luxury

EV charging

On-site restaurant

Indoor pool

Outdoor pool

Fitness center

Pet-Friendly

Room service

Meeting rooms

The Ballroom

The Innovation Room

The Boardroom

The Inspire Room

Conrad Hangzhou Tonglu

Accessible business center

Accessible concierge desk

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

TTY for guest use

Valet only parking

Van-accessible parking in the self-parking facility

Pets allowed, 34 kg maximum, Pet bed, pet toilet, pet pads, pet water bowl and dining bowl, scratching post

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Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

BASK in the warm glow of sunlight, breeze and fresh air – welcome to the lobby lounge of Conrad Hangzhou Tonglu. BASK is a relaxing and residential lobby lounge that is inspired by the colours and soft touches of a secret garden. There is plenty of daylight creating a natural glow, BASK is the perfect hideaway and escape from the hustle and bustle of the city. Serving guests with light bites throughout the day, a selection of classic beverage menu and of course the delectable afternoon tea offering.

LE is a modern Chinese restaurant that is able to operate together with the western brasserie (ORIGINE) to form the breakfast room in the morning and becomes a specialty restaurant during lunch and dinner. LE signifying laughter and happiness is a true reflection of the new and traditional Chinese cuisine and dining experience – where families and friends gather to enjoy and have a wonderful meal together.

ORIGINE is a flexible all day kitchen, it is essentially the breakfast room of the hotel in the morning and can be transformed into a semi-buffet or a-la carte restaurant during lunch and dinner. ORIGINE is connected to the Chinese restaurant (LE) during breakfast and splits off to become 2 restaurants during lunch and dinner. Welcomed into the space by an iconic bar, this bar is an extension of ORIGINE.

The Gathering is a contemporary wine and cocktail bar lounge, serving vintage wines and champagnes by the glass, cocktails, whiskeys and cognacs, along with spectacular views and live entertainment.

This resort was located on the top of mountains surrounded by a river, so it has a panoramic overview for river and hills. Room was luxurious with a spacious balcony and a huge-sized bathtub. There...

Excellent!

I stayed at Conrad Tonglu for two nights in September, and the experience was great. The hotel is situated on a small mountain overlooking the river, offering stunning views from virtually every...

Stunning view / good in value

The hotel service is just excellent. Before arrival, they will call about the arrival time and special requests. During the stay, you can really feel the hospitality from the staff. Also the...

A Conrad that lives up to its name

One of the hotels you have to try in your life. Everything went perfectly! Will be back for sure! Most of the staff were sharing their kindness to the guests. Conrad Tonglu makes me proud to be one...

One of the hotels you have to try in your life

The Conrad Tonglu is a well appointed hotel that has wonderful views but inexperienced service staff and a lack of attention to details.

First of, the pros. The views of the lake are unrivaled and...

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Overlooking Tianxi Lake, Conrad Hangzhou Tonglu's minimalist villas are nestled among the hills of Tonglu. Our concierge will plan your perfect itinerary exploring Tonglu’s remote landscape.

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