Question 1

Are pets allowed at Hilton Garden Inn Jackson?

Accepted Answer

Yes, pets are allowed at Hilton Garden Inn Jackson. There is a $75.00 non-refundable fee per stay for up to 2 pets maximum. Pets must be dogs or cats only and weigh no more than 75 lbs. If you need boarding services, Wagging Tail Resorts is available at 731-554-1842.

Question 2

What is the cancellation policy at Hilton Garden Inn Jackson?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Hilton Garden Inn Jackson?

Accepted Answer

Yes, complimentary self-parking is available at Hilton Garden Inn Jackson. The hotel also offers accessible parking spaces and EV charging on-site.

Question 4

Is smoking allowed at Hilton Garden Inn Jackson?

Accepted Answer

Smoking is not allowed in guest rooms. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the front desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hilton Garden Inn Jackson?

Accepted Answer

Yes, Hilton Garden Inn Jackson offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also features accessible routes throughout the property, including to guest rooms, public areas, dining, meeting rooms, and fitness facilities.

Question 6

Is there on-site dining at Hilton Garden Inn Jackson?

Accepted Answer

Yes, on-site dining is available at Garden Grille & Bar. A freshly prepared breakfast is offered daily from 6:00 am-10:00 am Monday through Friday and 7:00 am-11:00 am on weekends. The Grille is also open for dinner from 5:00 pm-9:00 pm daily. The bar is open each evening from 5:00 pm-10:00 pm, and sometimes later for special celebrations.

Question 7

Does Hilton Garden Inn Jackson provide free WiFi?

Accepted Answer

Yes, Hilton Garden Inn Jackson provides complimentary WiFi. Standard in-room and lobby WiFi is available to all guests at no charge.

Question 8

What time is check-in at Hilton Garden Inn Jackson?

Accepted Answer

Check-in is at 3:00 pm at Hilton Garden Inn Jackson.

Question 9

What time is check-out at Hilton Garden Inn Jackson?

Accepted Answer

Check-out is at 12:00 pm at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson

Easy access to Union University

Our amenities

Hilton Honors member benefits

Hotel policies

Dining and drinks

Garden Grille & Bar

Group travel and events

Location and transportation

What's nearby

Airports

Frequently asked questions