Question 1

Are pets allowed at Hilton Garden Inn Astana?

Accepted Answer

Yes, pets are allowed at Hilton Garden Inn Astana. The hotel allows up to 2 pets per room with a maximum weight of 11 kg. There is a $40.00 non-refundable fee, and a cleaning fee of 20,000 KZT per night applies. The hotel offers a dedicated pet experience.

Question 2

What is the cancellation policy at Hilton Garden Inn Astana?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Garden Inn Astana?

Accepted Answer

Yes, parking is available at Hilton Garden Inn Astana. The hotel offers complimentary self-parking. Accessible parking spaces are also available for guests with mobility needs.

Question 4

Is smoking allowed at Hilton Garden Inn Astana?

Accepted Answer

No, smoking is not allowed at Hilton Garden Inn Astana. The hotel is fully non-smoking with 100% smoke-free grounds.

Question 5

Are there accessible rooms at Hilton Garden Inn Astana?

Accepted Answer

Yes, Hilton Garden Inn Astana offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides various accessibility features including accessible elevators, accessible parking spaces, accessible business center, accessible exercise facility, and an accessible restaurant.

Question 6

Is there on-site dining at Hilton Garden Inn Astana?

Accepted Answer

Yes, Hilton Garden Inn Astana has on-site dining. The hotel features Garden Grille & Bar, which serves a mixture of local specialities and international favourites. The restaurant is open for breakfast from 6:30 am to 10:00 am, lunch from 12:00 pm to 2:30 pm, and dinner from 7:00 pm to 10:30 pm.

Question 7

Does Hilton Garden Inn Astana provide free WiFi?

Accepted Answer

Yes, Hilton Garden Inn Astana provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Hilton Garden Inn Astana?

Accepted Answer

Check-in at Hilton Garden Inn Astana is at 3:00 pm.

Question 9

What time is check-out at Hilton Garden Inn Astana?

Accepted Answer

Check-out at Hilton Garden Inn Astana is at 12:00 pm.

Hilton Garden Inn Astana

Easy access to capital city attractions

Our amenities

Hilton Honors member benefits

Hotel policies

Dining and drinks

Garden Grille & Bar

Family Experience

Group travel and events

Location and transportation

What's nearby

Airports

Frequently asked questions