Question 1

Are pets allowed at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Troy Detroit. The hotel charges a $75.00 non-refundable fee for stays of 1-4 nights, or $125.00 for stays of 5 or more nights. A maximum of 2 pets are allowed, and only dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Troy Detroit?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, self-parking is available at Tru by Hilton Troy Detroit for $5.00 per night. Accessible parking spaces and van-accessible parking are also available. Valet parking is not available.

Question 4

Is smoking allowed at Tru by Hilton Troy Detroit?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Troy Detroit. The hotel maintains 100% smoke-free grounds. A fee of up to $250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, Tru by Hilton Troy Detroit offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible business center, an accessible exercise facility, and an accessible swimming pool. Additionally, there are accessible routes from the public entrance to guestrooms, the registration area, the business center, exercise facilities, and the swimming pool.

Question 6

Is there on-site dining at Tru by Hilton Troy Detroit?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Troy Detroit. However, the hotel is nestled off I-75 in a quiet location and is minutes from numerous restaurants.

Question 7

Does Tru by Hilton Troy Detroit provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Troy Detroit provides free WiFi. All guests receive free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Troy Detroit?

Accepted Answer

Check-in at Tru by Hilton Troy Detroit is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Troy Detroit?

Accepted Answer

Check-out at Tru by Hilton Troy Detroit is at 12:00 pm.

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