Question 1

Are pets allowed at Hilton Knoxville?

Accepted Answer

Yes, pets are allowed at Hilton Knoxville. There is a $100.00 non-refundable fee per pet, with a maximum of 2 pets. Pets must weigh 75 lbs or less. Emotional Support Animals (ESAs) are welcome with a pet fee applied.

Question 2

What is the cancellation policy at Hilton Knoxville?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Knoxville?

Accepted Answer

Yes, parking is available at Hilton Knoxville. Self-parking is $37.00 per night (buses call ahead), and valet parking is $40.00 per night with oversized vehicles at $48.00 per night. The hotel offers covered, secured parking with in-and-out privileges. Accessible parking spaces are also available. Parking rates are subject to change.

Question 4

Is smoking allowed at Hilton Knoxville?

Accepted Answer

No, smoking is not allowed at Hilton Knoxville. It is a 100% non-smoking hotel with a $250 fee for smoking in guest rooms.

Question 5

Are there accessible rooms at Hilton Knoxville?

Accepted Answer

Yes, Hilton Knoxville offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides numerous accessibility features including an accessible business center, concierge desk, elevators, exercise facility, restaurant, meeting rooms, parking spaces, public entrance, registration desk, and accessible routes throughout the property. Additional features include accessible swimming pool, TTY for guest use, and assistive listening devices for meetings upon request.

Question 6

Is there on-site dining at Hilton Knoxville?

Accepted Answer

Yes, Hilton Knoxville has on-site dining options. The hotel features a full-service Starbucks store in the lobby, and Marble City Kitchen, a casual Southern-inspired restaurant located in the heart of downtown Knoxville near Market Square. The hotel also has the Firefly, a Tennessee whiskey bar and beer garden featuring a partnership with George Dickel Distillery.

Question 7

Does Hilton Knoxville provide free WiFi?

Accepted Answer

WiFi is available at Hilton Knoxville. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi is $12.00. Free WiFi does not apply to meeting spaces.

Question 8

What time is the check-in at Hilton Knoxville?

Accepted Answer

Check-in at Hilton Knoxville is at 4:00 pm.

Question 9

What time is the check-out at Hilton Knoxville?

Accepted Answer

Check-out at Hilton Knoxville is at 11:00 am.

Hilton Knoxville

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