Question 1

Are pets allowed at Tru by Hilton Laredo North?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Laredo North. There is a $50.00 non-refundable fee per pet. Pets must weigh 50 lbs or less, and a maximum of 2 pets are allowed. Dogs and cats only. The fee is $50 for 1-4 nights and $75 for 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Laredo North?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Laredo North?

Accepted Answer

Yes, parking is available at Tru by Hilton Laredo North. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Additionally, EV charging is available on-site.

Question 4

Is smoking allowed at Tru by Hilton Laredo North?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Laredo North. The hotel has 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Laredo North?

Accepted Answer

Yes, Tru by Hilton Laredo North offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes to guest rooms, the business center, exercise facilities, and swimming pool.

Question 6

Is there on‑site dining at Tru by Hilton Laredo North?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Laredo North. However, the hotel is surrounded by dining options nearby, including Danny's Restaurant, La Carreta Carnes Asadas, Pho Oi, Wing Daddy's Sauce House, and Yun Cuisine.

Question 7

Does Tru by Hilton Laredo North provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Laredo North provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Laredo North?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Laredo North.

Question 9

What time is check-out at Tru by Hilton Laredo North?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Laredo North.

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