Question 1

Are pets allowed at Tru by Hilton Roanoke Hollins?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Roanoke Hollins. There is a $75.00 non-refundable pet fee. The hotel allows a maximum of 2 pets (dogs or cats only). For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00. The hotel also offers kennel services through Elite Pet Sitting of Roanoke.

Question 2

What is the cancellation policy at Tru by Hilton Roanoke Hollins?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Roanoke Hollins?

Accepted Answer

Yes, parking is available at Tru by Hilton Roanoke Hollins. The hotel offers complimentary self-parking. Accessible parking spaces are available, as well as van-accessible parking in the self-parking facility. The hotel also has two EV charging stations available.

Question 4

Is smoking allowed at Tru by Hilton Roanoke Hollins?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Roanoke Hollins. The hotel maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Roanoke Hollins?

Accepted Answer

Yes, Tru by Hilton Roanoke Hollins offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, an accessible route from the public entrance to guest rooms, grab bars in bathrooms, and bathroom doors at least 32 inches wide. Additional accessibility features include an accessible business center, accessible exercise facility, closed captioning on televisions, and a TTY for guest use.

Question 6

Is there on-site dining at Tru by Hilton Roanoke Hollins?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Roanoke Hollins. However, there are several nearby restaurants in the area including Alejandro's Mexican Grill, Carlos Brazilian International, El Rodeo, Harbor Inn Seafood, Hollywood's Restaurant & Baker, Jack Browns Beer and Burger, Martin's Downtown, Sakura Japanese Steak House, Veranda Bistro, and Wonju Korean Restaurant.

Question 7

Does Tru by Hilton Roanoke Hollins provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Roanoke Hollins provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Roanoke Hollins?

Accepted Answer

Check-in at Tru by Hilton Roanoke Hollins is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Roanoke Hollins?

Accepted Answer

Check-out at Tru by Hilton Roanoke Hollins is at 11:00 am.

Tru by Hilton Roanoke Hollins

Pulverizați prin Roanoke în aer liber

Facilităţile noastre

Beneficii Membru Hilton Honors

Politici hoteliere

Adunați-vă grupul

Găzduiți un eveniment

Locație și transport

Ce se află în apropiere

Aeroporturi

Întrebări frecvente