Question 1

Are pets allowed at Tru by Hilton Pflugerville?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Pflugerville. There is a $50.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50, and for stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Pflugerville?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Pflugerville?

Accepted Answer

Yes, parking is available at Tru by Hilton Pflugerville. The hotel offers complimentary self-parking. Accessible parking spaces are also available. Additionally, EV charging is available close by, within walking distance of the hotel.

Question 4

Is smoking allowed at Tru by Hilton Pflugerville?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Pflugerville. The hotel maintains 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Pflugerville?

Accepted Answer

Yes, Tru by Hilton Pflugerville offers accessible guest rooms with mobility features. The rooms have entry or passage doors that provide 32 inches of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property to guest rooms, the business center, exercise facilities, and the swimming pool.

Question 6

Is there on-site dining at Tru by Hilton Pflugerville?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Pflugerville. However, the hotel is located next to Stone Hill Town Center, which has shops and eateries nearby.

Question 7

Does Tru by Hilton Pflugerville provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Pflugerville provides free WiFi. All guests receive free standard WiFi in their rooms and in the lobby.

Question 8

What time is check-in at Tru by Hilton Pflugerville?

Accepted Answer

Check-in at Tru by Hilton Pflugerville is at 3:00 pm.

Question 9

What time is check-out at Tru by Hilton Pflugerville?

Accepted Answer

Check-out at Tru by Hilton Pflugerville is at 11:00 am.

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