Question 1

Are pets allowed at DoubleTree by Hilton Surabaya?

Accepted Answer

No, pets are not allowed at DoubleTree by Hilton Surabaya.

Question 2

What is the cancellation policy at DoubleTree by Hilton Surabaya?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Surabaya?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Surabaya. Self-parking is Rp 10,000.00 per night and is free for room guests. Valet parking is Rp 50,000.00 per night. The hotel offers covered, secured parking with in-and-out privileges. Parking is chargeable for outside guests.

Question 4

Is smoking allowed at DoubleTree by Hilton Surabaya?

Accepted Answer

Designated smoking areas and rooms are available within hotel premises.

Question 5

Are there accessible rooms at DoubleTree by Hilton Surabaya?

Accepted Answer

Yes, DoubleTree by Hilton Surabaya offers accessible guest rooms with mobility features including entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, and accessible routes throughout the property to guest rooms, restaurants, business center, and exercise facilities.

Question 6

Is there on-site dining at DoubleTree by Hilton Surabaya?

Accepted Answer

Yes, DoubleTree by Hilton Surabaya has on-site dining options including Makan Kitchen, which serves breakfast, lunch and dinner featuring Indonesian, Chinese and Colonial cuisine; Cloud 22 Rooftop Bar, an air-conditioned indoor rooftop bar with panoramic city views on the 22nd floor; and The Koffee Deli & More, located in the lobby, serving coffee, tea, fresh juices, and snacks.

Question 7

Does DoubleTree by Hilton Surabaya provide free WiFi?

Accepted Answer

Yes, DoubleTree by Hilton Surabaya provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at DoubleTree by Hilton Surabaya?

Accepted Answer

Check-in is at 2:00 pm at DoubleTree by Hilton Surabaya.

Question 9

What time is check-out at DoubleTree by Hilton Surabaya?

Accepted Answer

Check-out is at 12:00 pm at DoubleTree by Hilton Surabaya.

DoubleTree by Hilton Surabaya

Familjevänlig vistelse i centrala Surabaya

Våra bekvämligheter

Förmåner för Hilton Honors-medlemmar

Hotellpolicy

Mat och dryck

Gruppresor och evenemang

Plats och transport

Vad finns i närheten

Flygplatser

Vanliga frågor