FREQUENTLY ASKED QUESTIONS

Earning Points

How do I earn Hilton Honors Points?

Earn by staying at our hotels and resorts

After you complete an eligible stay at a hotel or resort within the Hilton Portfolio, you earn 10 Hilton Honors Base Points for every US dollar spent on your room rate and other eligible room charges, including telephone calls and room service.

Some exceptions apply: At Hampton Inn™ or Homewood Suites by Hilton™ hotels, earn 10 Base Points for every US dollar spent on your room rate only. At Home2 Suites by Hilton™ and Tru by Hilton™ hotels, earn 5 Base Points for every US dollar spent on your room rate. See below for more information on what qualifies as a hotel stay.

Learn more about earning Points at hotels and resorts, or use the Hilton Honors Points Calculator to see how your Points can add up with your next stay. Also, see the Past Stays section of My Account for more choices to build your Points balance.

Earn with our partners around the world

You can also earn Hilton Honors Points whenever you travel, shop, dine, or spend with our partners. From car rentals to credit cards and wine clubs, Hilton Honors has hundreds of partners around the world - and each one is another opportunity to earn more Hilton Honors Points. See the Earn & Use Points section for a complete listing of all our partners.

What qualifies as an eligible hotel stay?

A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; Team Member Travel rates; Hilton Family Travel Rates; stays secured utilizing Hilton Grand Vacations™ Club and Hilton Club timeshare programs; Hilton Grand Vacations™ marketing packages with a sales presentation requirement; complimentary or barter rooms; Reward Stays (as defined herein); NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party website bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. Hilton Honors Points may not be earned for any reason (including as a My Way benefit) for or during ineligible stays, including, without limitation, folio charges, (i.e., the charges on your hotel bill) incurred during ineligible stays. If at least one night of the Member's stay is a reward stay booked with Hilton Honors Points, the entire stay is considered a "reward stay". The Participating hotel will determine whether incidental charges incurred during those stays are eligible for Points, except that Hilton Honors Points will not be earned for incidental charges at Hampton Inn™, Homewood Suites by Hilton™, and Home2 Suites by Hilton™.

Can I earn Points for multiple rooms if I am paying for them?

You can earn Hilton Honors Base Point credit for up to four rooms per stay. All eligible charges for both rooms must be paid together on one folio (i.e., one hotel bill) which must be requested at time of check-in.

Base Point credit will be earned for all eligible folio charges incurred on both rooms. Hilton Honors Bonus Point credit or total folio charges, including elite tier bonuses and quarterly promotions, will apply to the total Base Point credit earned or folio charges incurred for both rooms. Hilton Honors Bonus Point credit, including Points earned with partners and other promotional bonuses, will be awarded on one room only (except for the elite tier bonuses and quarterly promotions mentioned above). You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit.

To request credit for missing rooms, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center.

Will I earn Hilton Honors Points for standard room rewards, premium room rewards, or Points & Money reward stays?

The money spent on the room rate portion of Points & Money Rewards will be considered an eligible folio charge for which Points will be issued. Determining all other incidental charges that count towards earning Hilton Honors Points varies by brand and type of charge. Please see the Hilton Honors Terms and Conditions for details.

What are the differences between base Points and bonus Points?

There are two kinds of Hilton Honors Points: Hilton Honors Base Points and Hilton Honors Bonus Points. You can use any combination of Base Points and Bonus Points to get free hotel stays and other rewards.

Hilton Honors Base Points

You can earn Hilton Honors Base Points when you stay at our hotels and resorts (see questions #5 above). Hilton Honors Base Points can also help you qualify for a higher tier status — so the more you stay with us, the more benefits you can enjoy.

Hilton Honors Bonus Points

There are many ways to earn Hilton Honors Bonus Points at our hotels and with our partners around the world. Use one of our [Hilton Honors credit cards] (https://www.hilton.com/en/hilton-honors/credit-cards/)) and you can earn Bonus Points for purchases, big and small. Or earn Bonus Points for renting a car or shopping online. Unlike Base Points, Hilton Honors Bonus Points do not count toward tier qualification. Learn more about Points.

Elite Status

How do I reach Hilton Honors elite status?

Your tier status is determined by eligible stay activity. The more frequently you stay at hotels within the Hilton Portfolio, the more generous your Hilton Honors benefits become. When you reach Silver, Gold or Diamond status, you receive the added recognition and rewards of elite status — including extra Hilton Honors Bonus Points for every qualifying stay, special on-property benefits and recognition, and exclusive reward opportunities.

Earning tier status

As a member, you can earn and maintain elite tier status based on the stays, nights, or Hilton Honors Base Points earned in any calendar year. A calendar year is understood to mean 1 January through 31 December of each year. You must re-qualify for elite status each calendar year.

How do I maintain elite status?

Once you have reached a certain elite tier, you may keep your status for the calendar year in which the elite tier was earned and the subsequent calendar year. To make it easier to keep your elite tier status, reward stays count toward elite tier qualification.

Documentation and requests for tier qualification (as defined in the Accrual of Points section in the Hilton Honors Terms & Conditions must be received at Hilton Reservations and Customer Care within six months from the date of activity. If you are a new Member, credit will be accepted for any stay occurring within 30 days prior to enrollment in the program.

See how close you are to reaching the next tier by signing into your Hilton Honors account.

Elite Status Gifting

Will members still be able to give the gift of status to a friend or family member in 2022?

Yes – gifting status will remain an Elite member benefit. Once reaching 40 nights in 2022, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 70 nights in the year.

Do rollover nights count toward gifting status achievement?

No – only nights earned in 2022 count toward gifting status achievement.

Will these lowered gifting status qualifications be extended beyond 2022?

These program updates only apply to the 2022 calendar year.

How many gifts of Gold or Diamond status can I earn and provide within one calendar year?

A member can only earn one gift of Gold and one gift of Diamond within one calendar year. A member can gift Gold status to one member, and gift Diamond status to another member.

Example: Once you reach 40 nights in 2022, then you can gift Gold status to one other member.

Example: Once you reach 70+ nights in 2022, then you can gift Diamond status to the same member that received the gift of Gold, or the member can gift Diamond status to another member.

For one stay, how many rooms will count toward achieving eligible nights to unlock the ability to gift elite status?

Earning nights toward gifting status will follow the same rules as earning nights toward elite tier status — i.e. a member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member.

Example: If you book two rooms at the same hotel for a one-night stay — you will earn Hilton Honors Points on both of the rooms, but you will only receive one night credit total toward achieving the ability to gift elite status.

Can I gift status to the same member every year?

Yes, if members qualify to gift status the following year then they can give it to the same member each year. Members will have to re-elect that specific member who is receiving the status each year, as the gift will not automatically carry over.

Can I gift status to myself?

No, customers can only have one Hilton Honors account, so you can only gift status to another Hilton Honors Member.

Does the member who received gifted Diamond status automatically get the ability to gift status to another member?

No, members with gifted Diamond status are not automatically eligible to gift status. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible.

How do I gift my status to another member and when can I begin gifting status?

Once members achieve the gifting status qualifications, they will receive an email notification with a claim code. The code needs to be shared with the recipient of the gift, who then has to claim the elite status by visiting the elite status gifting landing page. The instructions can be found in the dedicated email that each member receives who completes 40 nights and 70 nights.

Once the status was successfully gifted, a confirmation email will be sent to the recipient and the gifting member within 5 business days.

What information is required to gift status?

To gift status, the members has to share the Gold or Diamond claim code with a friend and family member. The friend must login to the elite status gifting landing page using their Honors account credentials and then enter the claim code. Once verified, the member will have elite status for the next 365 days.

Please note: the receiving member must use the claim code.

Is there a specified time period to gift status?

After earning a gift of Gold or Diamond status, members will have until January 31st of the following calendar year to use that gift of elite status. Members will be able to use the gift of status as soon as they reach the required amount of qualified nights in a calendar year.

Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status.

Can I switch my choice if I want to change who receives the gifted status?

Once a status has been gifted to another member, no change can be made during the same year to remove or change that status.

How long does a gifted status last for a Member who receives the gifted status?

The gifted status will last 365 days from the date the gift was applied to the recipient's account. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account.

Example: If a member receives a gift of Gold status on June 1st, 2022, then the Gold status would expire on June 1st, 2023. If that same member was automatically upgraded to Diamond status on August 1st, 2022, then the Diamond status would expire on August 1st, 2023.

Can status be gifted to a current Gold or Diamond Member?

Status can be gifted to a current Gold or Diamond Member. If a member did not qualify to maintain their current Gold or Diamond status for the next calendar year, the gifted status will extend beyond the requalification period in April.

Example: If you are a current Gold member who achieved 10 nights in 2022 and you receive a gift of Gold status on August 1st, 2022, you would maintain Gold status until August 1st, 2023 instead of being downgraded to Silver status during the April requalification period.

What will happen once the gifted status period ends for the receiving Member?

After the gifted status expires, the recipient's status will change to the tier status that they would have earned based on the member activity from the previous calendar year.

Example: If you were gifted Gold status on August 1st, 2022, and completed 7 qualifying nights in 2022, enough to qualify for Silver status in 2023, the downgrade to Silver status will be shown in your account on August 2nd, 2023.

To see tier qualification terms, please refer to Member Benefits terms.

Are the reductions in gifting status qualifications global?

Yes, the announced gifting status changes reach across all regions and countries for the 2022 calendar year.

Reservations

Do I need to be a Hilton Honors Member to find out about hotel rates?

No. You can still research hotels and rates without enrolling. However, as a Hilton Honors member, you may be eligible for special rates which are visible only when you are signed-in to the website. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms.

How can I book a Hotel Reward Stay?

You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center.

Begin your search for participating hotels and corresponding reward categories now, or view instructions on how to redeem Points for a hotel reward.

How do I cancel or change a reservation online?

You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. Find your existing reservation now.

Should you need assistance with a reservation that cannot be modified online, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center.

Hotel Rewards

How quickly can I earn a Hotel Reward stay?

Enjoy reward stays by using nearly any combination of Points and money, starting with as few as 5,000 Points per night and in increments of 1,000 Points.

I don’t have enough Points to book a Reward room. What can I do?

Not having enough Points shouldn’t keep you from seeing the world. That’s why Hilton Honors Members can use a combination of Hilton Honors Points and money to book a standard or premium room. You can also purchase Points at any time so you have enough Points to redeem for a reward room.

What are Points & Money Rewards™?

With Points & Money Rewards™, you can book standard rooms using a combination of Hilton Honors Points and money. This means you can book reward stays faster — without waiting to accumulate more Points. So your next getaway is closer than ever. Availability and the number of Points required for Points & Money Rewards™ varies by hotel and stay dates at the time of booking. Learn more about using Points for hotel rewards

What are Premium Room Rewards?

With Premium Room Rewards, you can stay in the best rooms and suites available using Hilton Honors Points. You can book premium rooms and suites at any of our hotels or resorts worldwide, with no blackout dates. As long as they are available at the time of booking, even our most luxurious, oceanfront, penthouse suites can be yours. The number of Points required to redeem Premium Room Rewards varies by room, hotel, booking and stay date.

Learn more about using Points for hotel rewards.

I am a Gold or Diamond Hilton Honors member. Will I still get upgraded?

You will be upgraded subject to availability per the Hilton Honors Terms and Conditions, including paid and reward stays.

What is the 5th night free Elite benefit on Reward Stays?

Silver, Gold and Diamond Elite Members will get every 5th night free when booking a Standard Room Reward Stay of 5 nights or more using all Points (up to four free nights on a stay of 20 consecutive nights).

As a reminder, this elite benefit applies to Standard Room Rewards for free nights and must be booked via HiltonHonors.com, the Hilton Honors App, or our Hilton Reservations & Customer Care team.

What do I have to do to receive the 5th Night Free Elite Benefit on Reward Stays?

5th Night Free is a benefit for our Silver, Gold and Diamond Elite Hilton Honors Members. Please make sure you are logged into your Hilton Honors account to automatically receive the benefit on qualifying stays.

If I need to Cancel or Modify my Reward stay, will the 5th night still be free?

If you cancel your Reward Stay, the free night will also be canceled as it only applies to Standard Room Rewards of 5 consecutive nights or more. If you adjust the Reward Stay to be shorter than 5 nights, then the free 5th night will also be canceled and the entire Reward Stay will be repriced without the free night.

Does the 5th Night Free benefit work in conjunction with other promotions or offers?

The 5th Night Free benefit applies only to Standard Room Rewards, and does not apply when a stay is booked as part of any other offer, package or promotion offered by Hilton or its partners.

Exchanging & Converting Points

When I convert Hilton Honors Points to airline/rail miles, how long does it take until the miles are credited to my Frequent Flyer account?

Hilton Honors sends requests for mileage conversion to the participating airline/rail partners at least once a month. Upon receipt by the airline/rail partner, your Hilton Honors Points are converted to miles and posted to your account. Hilton Honors and our airline/rail partners ask you to allow 60 days for the miles to be credited, provided that your initial request is complete and processed. Incomplete transfer requests may result in delays.

Why can I exchange 5,000 airline miles and receive 10,000 Hilton Honors Points, but only receive 1,500 miles when I exchange 10,000 Hilton Honors Points?

The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). The published conversion rates are part of the contractual agreements between Hilton Honors and our exchange partners.

Learn more about exchanging Points and miles.

Your Account

How do I choose a Username and a Password?

You can easily customize your username and password by signing into your Hilton Honors account and updating your personal information.

How do I change the password on my account?

Click here to receive an email to reset your password. Your new password must be at least eight characters, contain one upper case letter, one lower case letter, and one number or one special character.

Remember to choose a unique password and update it regularly to protect your personal information.

What types of restrictions/regulations are involved with the New Password?

Hilton Honors members' new passwords must be at least eight characters, contain one upper case letter, contain one lower case letter and contain one number or one special character.

We encourage you to choose a unique password and update it every three to six months to ensure maximum security.

I received an error message that said my login was incorrect when I tried to register for a promotion.

In order to register for the promotion, you may need to update your password first. To receive an email to reset your password, click here.

Then, you should be able to register for the promotion by returning to the landing page.

How did Hilton Honors decide on the password requirements?

Our approach aligns with industry best practices and is recommended by the FTC.

When was my pin number removed from my account?

The use of a PIN was removed from Hilton Honors accounts on April 22, 2015. If you have not updated your password, click here. to reset it.

If you enroll while making a reservation over the phone

You will receive your Hilton Honors number during your call with Hilton Reservations and Customer Care. Expect to receive your membership card and welcome materials within 4 weeks.

If you enroll online

Upon submitting the required information online, you will receive your Hilton Honors number.

How do I get credit for a missing Hilton Honors stay?

Can I give my Hilton Honors Points to another Hilton Honors member?

Hilton Honors Points can be transferred to another Hilton Honors Member in increments of 10,000 Points at a nominal processing cost. There is no limit to the number of Hilton Honors Points a Member can transfer or receive. Fees are based on the number of Points a Member transfers out of the account. After transferring 200,000 Points in a calendar year, any subsequent transfers that year are free. Learn more about how to buy, give and receive Hilton Honors Points.

Sign in and transfer Points now.

How do I combine multiple accounts?

You can combine multiple accounts online by signing into your Hilton Honors account and going to Combine Accounts.

Can my spouse and I share one Hilton Honors account?

No. As of 1 April 2004, multiple members may not share an account. Hilton Honors members who have a Mutual Fund account as of 31 March 2004 will continue to receive Mutual Fund benefits.

Will my Hilton Honors account stay open even if I do not stay at hotels within the Hilton portfolio?

If you do not have eligible activity in any consecutive 12-month period, your accumulated Points will be subject to forfeiture. Your account may be reactivated by taking one of the following actions:

Stay at a hotel or resort within the Hilton Portfolio, thus reactivating membership; or

Earn Hilton Honors Points through any third-party source of Hilton Honors Point accumulation, such as the use of an Hilton Honors credit card; or

Purchase Hilton Honors Points; or

Donate Hilton Honors Points through the Hilton Honors Giving Back Program Failure to take action (a), (b), (c), or (d) described above within the prescribed 90-day period will result in the forfeiture of all accumulated Points, and after five years of inactivity, the deactivation of your account. You can redeem Hilton Honors Points for any Hilton Honors reward for which you are eligible prior to the Points being forfeited.

How is my online privacy protected?

Hilton Honors is committed to the highest level of privacy protection for all our guests with special programs and safeguards in place. Your login is always executed through a secure connection. Please refer to our Privacy Policy for details.

Activity Statements

How often do I receive a Hilton Honors Statement?

You can choose to receive a Hilton Honors Monthly Statement via email for regular updates on your account activity and to see how close you are to your next reward. Simply update your email subscriptions in the My Profile section of your account.

What if an online receipt for a past hotel stay does not appear in my account?

Online receipts for past stays are available from most hotels in North America. Where available, online receipts can be accessed for 12 months from check-out date. If you require a copy of a receipt not available in My Account, please contact the hotel.

What if an online receipt does not reflect corrections made by the hotel after my stay?

If the hotel makes any adjustments to an item from your receipt after you have checked out, those modifications do not appear on the online version of your receipt. Please call the hotel for further assistance.

What if a past hotel stay does not appear in my account?

Past hotel stays can take a few days to appear in your My Account page. Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. If credit has not appeared within those time frames, you can easily request credit for a missing stay right from your online account.

2022 Policy Changes

Tier Qualification

Will a member maintain their current 2021 status for 2022 regardless of 2021 nights stayed?

Yes, status is being extended for all members globally. All members will maintain their current status through March 31, 2023.

Will 2022 status qualifications reflect a reduction in requirements from 2019, similar to the approach for 2021?

2022 status requirements will reflect a 30% reduction from 2019 qualifications.

Silver: 7 nights, 3 stays or 17,500 Base Points

Gold: 28 Nights, 14 stays, or 52,500 Base Points

Diamond: 42 nights, 21 stays, or 84,000 Base Points

Do rollover nights count toward the reduced status qualification?

Yes, all nights stayed in the 2021 calendar year will count toward earning status in 2022. For example, a member with 28 nights stayed in the 2021 calendar year will start 2022 having already earned Gold status for the following year.

Can a member qualify for status in 2022 through stays or Base Points?

Yes, the ability to qualify for status through nights, stays, or Base Points remains. Similar to nights, stay and Base Point requirements have been reduced by 30% of 2019 levels. For 2022, tier qualifications are as follows - Silver: 7 nights, 3 stays or 17,500 Base Points; Gold: 28 nights, 14 stays or 52,500 Base Points; Diamond: 42 nights, 21 stays or 84,000 Base Points.

How will year-end cross-over stays be treated for status qualification, Milestone Bonus, and gifting status night count?

Per existing rules, nights for stays that cut across years (December 2021 into January 2022) will apply to the status year of the check-out date.

Are the reductions in tier qualification global?

Yes, the announced changes reach across all regions and countries.

Will these lowered tier qualifications be extended beyond 2022?

These program updates only apply to the 2022 calendar year.

When will these changes be reflected on a member’s Hilton Honors app and online account page?

Members can expect to see these changes reflected in the Hilton Honors app and website in early 2022.

Gifting Status

Will members still be able to give the gift of status to a friend or family member in 2022?

Yes – gifting status will remain an Elite member benefit. Once reaching 40 nights in 2022, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 70 nights in the year.

Do rollover nights count toward gifting status achievement?

No – only nights earned in 2022 count toward gifting status achievement.

Will these lowered gifting status qualifications be extended beyond 2022?

These program updates only apply to the 2022 calendar year.

Hilton Honors American Express Card Benefits

Can the Free Weekend Night Reward be used on any day of the week?

Yes, unexpired Free Weekend Night Rewards and new Free Weekend Night Rewards issued through December 31, 2022 can now be used on any night of the week (not just on the weekends).

Are there any blackout dates when Free Weekend Night Rewards cannot be used?

There are no blackout dates for booking. Unexpired Free Weekend Night Rewards and new Free Weekend Night Rewards issued through December 31, 2022 can now be used any night of the week (not just on the weekends).

How do I redeem my Free Weekend Night Reward?

Free Weekend Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. To redeem, call 1-800-446-6677 and mention the code provided by Hilton Honors. Free Weekend Night Rewards redemptions are subject to Hilton Honors Terms and Conditions; see HiltonHonors.com/TermsFree Weekend Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. To redeem, call 1-800-446-6677 and mention the code provided by Hilton Honors. Free Weekend Night Rewards redemptions are subject to Hilton Honors Terms and Conditions; see HiltonHonors.com/Terms

When will I receive my Free Weekend Night Reward?

You will receive an email with the redeemable code within 8-12 weeks after you have met the purchase requirement for your Hilton Honors American Express Card.

How long will Bonus Points count towards Elite tier qualification?

Bonus Points earned through eligible purchases on your Hilton Honors American Express card that post to your Hilton Honors account between now and December 31, 2022 will be considered Base Points that count toward Elite tier qualification and Lifetime Diamond Status.

When do Bonus Points from my Hilton Honors American Express Card post to my Honors Account?

Hilton Honors Bonus Points you earn with your Card will be posted to your Hilton Honors account up to 12 weeks after the end of your billing period.

Are these changes applicable for all Hilton Honors American Express Credit Cards?

These changes are applicable for all U.S. Hilton Honors American Express Credit Cards.

Points Expiration

Will a member's Points be expiring at the end of this year if they were unable to travel in 2021?

To better reflect the realities of travel in 2021, no Points will expire until December 31, 2022.

Will the extension of the Points expiration date be applied to all members?

Yes - this extension will apply to all members globally.

Points Expiration Policy

In addition to pausing Points expiration until December 31, 2022, we are also extending the amount of time required to keep your Hilton Honors account active from 15 to 24 months. Members must keep their Hilton Honors account active in order to keep their Hilton Honors Points. Under the new policy, if your account is inactive for 24 consecutive months, your total Point balance will expire.

Points Expiration Activity

Keep your Hilton Honors account active to avoid your Points expiring: simply stay at any hotel in the Hilton Portfolio, earn points with a Hilton Honors credit card, earn or redeem Points with any Hilton Honors partner, buy Points or donate Points.

Rollover Nights

Are members able to rollover all nights stayed in 2021 to help earn status in 2022?

All nights stayed in the 2021 calendar year will rollover into the new year to provide a head start toward earning status. For example, a member that stays 15 nights in 2021 will start with 15 nights toward status in 2022 (which will deliver status through March 2024). Nights from 2020 that rolled over into 2021 are not eligible to again rollover into 2022.

Is there a cap to the number of nights that can be rolled over into 2022?

The maximum number of nights able to be rolled over into the next calendar year is capped at the number of nights required to secure Diamond status for the following year.

Will nights earned in 2022 be able to be rolled over into 2023?

Yes – rollover nights applied to status in 2023 will be calculated in accordance with the 30% reduction in tier qualifications for 2022. All nights earned above the member's tier will rollover into 2023. For example, if a Member stays 10 nights in the 2022 calendar year, that Member will earn Silver status and have 3 nights rollover to 2023.

Elite Rollover Nights

What are elite rollover nights?

Elite rollover nights provide a faster way to earn elite status. Starting at Silver, at the end of the calendar year, any qualifying nights in excess of those required to qualify for your elite status level will be counted toward your elite status qualification for the following calendar year (January 1st to December 31st).

Who is eligible to roll over nights?

All elite tiers (Silver, Gold, and Diamond Members) are eligible to roll over elite qualifying nights. Lifetime Diamond members will not rollover nights as elite status is secured for life.

Can I only roll over nights?

Elite members are only able to roll over nights. For more information on how to earn elite status refer to the Membership Tiers page.

Do I need to sign up to begin earning elite rollover nights?

No sign up or action is required to earn elite rollover nights. As a Silver, Gold, or Diamond member, your elite rollover nights will automatically be applied toward maintaining or achieving elite status in the following calendar year.

For how long are my elite rollover nights valid and when can I apply them toward status? What happened to my elite rollover nights from last year?

Elite rollover nights are only valid for the next calendar year and expire thereafter. Elite rollover nights cannot be reserved and applied to a second, third year or subsequent year. Example: You start 2021 with 20 rollover nights, earning yourself Gold Status. In 2021, you stayed 8 nights. For 2022, you will have 3 rollover nights (8 nights - 5 nights needed for Silver). None of the 20 nights of rollover from 2020 count into 2022.

Which types of nights are eligible for roll over? What about nights achieved through a promotion?

All qualifying nights are eligible to roll over. Qualifying nights for paid and reward stays (including Points & Money Rewards™ stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year.

Food and Beverage Credit

What hotels offer the Hilton Honors complimentary Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, replacing the MyWay complimentary continental breakfast benefit.

The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

Which members receive the Hilton Honors Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

What are the Hilton Honors Daily F&B Credit values for each Brand Category?

Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.

A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.

Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?

Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.

The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.

How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.

Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?

Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.

Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.

Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.

Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.

Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.

If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.

Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.

Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?

Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.

If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.

When does the credit expire each day?

The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.

Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out.

How will the complimentary Daily F&B Credit appear on my hotel bill/folio?

The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.

How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?

At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.

Is the Daily F&B Credit now a permanent benefit?

In addition to increasing credit amounts across the lifestyle and full-service brands, Hilton Honors is extending the complimentary Daily Food & Beverage Credit into 2022 and will continue to evaluate this benefit to make the best decisions for our members going forward.

Milestone Bonuses

What are Milestone Bonuses?

Milestone Bonuses allow members to earn a fixed amount of Hilton Honors Bonus Points when they achieve a certain number of eligible nights during each calendar year.

How many Hilton Honors Bonus Points can I earn by achieving these Milestone Bonuses?

Hilton Honors Members earn 10,000 Hilton Honors Bonus Points at 30 eligible nights and 10,000 Bonus Points for every 10 additional eligible nights thereafter during the 2022 calendar year – with no cap. On your 60th eligible night in 2022 you will receive an additional 30,000 Bonus Points on top of the 10,000 Milestone Bonus Points achieved at that threshold, for a total of 40,000 Points.

What is considered an eligible night that counts toward achieving these Milestone Bonuses?

Eligible nights are nights that are part of an eligible stay detailed in the Hilton Honors Terms and Conditions. A stay is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Eligible nights include both paid and reward stays (including Points & Money Rewards™ stays) and count toward the achievement of the Milestone Bonuses.

How can I track my progress toward earning these Milestone Bonuses during a calendar year?

Members can track their progress toward hitting these Milestone Bonuses with the Hilton Honors app. Members can learn more about the Hilton Honors app here and can download to begin tracking their progress. As a member you can also track your progress by logging into your account once you reach 10 nights in 2022.

Is there a limit to the number of Milestone Bonuses earned in 2022?

No — starting at 30 nights stayed in the year, Members will receive a bonus 10,000 Points for every 10 nights stayed in the calendar year.

For one stay, how many rooms will count toward achieving eligible nights and the associated Milestone Bonuses?

A member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. Rollover nights do not count toward the Milestone Bonus.

Example: If you book two rooms at the same hotel for a one-night stay — you will earn Hilton Honors Points on both of the rooms, but you will only receive one-night credit total toward achieving the Milestone Bonuses and toward elite status qualification.

Within the 2022 calendar year, the total amount of nights that a member could achieve toward these Milestone Bonuses is 365 nights — equivalent to 370,000 Hilton Honors Milestone Bonus Points. For more information on the earning rules when booking multiple rooms, please refer to the Accrual of Points terms.

Do Milestone Bonus Points count toward earning tier status?

Bonus Points do not count towards earning tier status (only Base Points count towards tier status qualification).

When are Milestone Bonus Points posted to my account?

Members will receive these Bonus Points once completing the eligible stay that achieves the Milestone Bonus. These Bonus Points will then be posted after check-out for that eligible stay.

Do 2021 rollover nights count toward Milestone Bonus achievement?

No – only nights earned in 2022 count toward Milestone Bonus achievement.

Will these lowered Milestone Bonus qualifications be extended beyond 2022?

These program updates only apply to the 2022 calendar year.

What if my stay crosses over the calendar year — e.g. check-in is on December 28th, 2022 with a check-out on January 2nd, 2023?

Per existing rules, nights for stays that cut across years (December into January) will apply to the status year of the check-out date.

Are the reductions in Milestone Bonus qualifications global?

Yes, the announced Milestone Bonus changes reach across all regions and countries for the 2022 calendar year.