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Tourism and Travel Mediation

Per French law “article L.616-1 du Code de la consommation”, as a consumer, a client is allowed to seek free of charge assistance from a consumer mediator in order to solve amicably any possible dispute with the hotel.

The designated mediator for the hotel is:

MTV Médiateur Tourisme Voyages

BP 80 303

75823 PARIS CEDEX 17

Email address: info@mtv.travel

Phone number: +33(0)1 42 67 96 68