Name: DoubleTree by Hilton Almaty
Address: 115 Dosmukhamedov Street 050000, Almaty, 0500-00, Kazakhstan, Almaty, 0500-00, KZ
Telephone: +7 727 320 4200

Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and strobe light

Emergency Call Button on Phone

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Inflatable chair available to assist in getting in and out of a bath

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered sink

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Valet only parking

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Free parking

Free WiFi

Non-smoking rooms

Concierge

On-site restaurant

Fitness center

Room service

Business center

Meeting rooms

Pets not allowed

American Express

China Union Pay

Diner's Club

MasterCard

Maestro / Switch

Visa

Mountain views and metro station convenience

Meetings & Events

Brunette Bride With Closed Eyes Holding Bouquet of White Flowers 

DoubleTree by Hilton Almaty

Accessible business center

Accessible route from the hotel’s accessible public entrance to the business center

Assistive listening devices for meetings upon request

TTY for guest use

Family Policy

until 6pm - 50% room rate, after 6pm - 100% room rate

Restaurant Seating Area with Armchairs and Sofa

Dining & Drinks

Begin the day with the famous Wakeup DoubleTree breakfast experience and enjoy local and international cuisine. This fun and friendly all-day dining venue serves breakfast and lunch.

All Day Dining Restaurant

The Aurum Restaurant,  featuring 90 indoor seats and an outdoor terrace with for 40, is the place for breakfast, lunch or dinner. Savor creations from our mouthwatering menu in our casual, cozy atmosphere.

Aurum Restaurant

Fusion Lounge is a superb spot for lunch or a sundowner to relax after a busy day. Set among the leisure pool, Restaurant serves everything from healthy snacks to full main course dishes. Open Daily 10:00 am - 10:00 pm.

Fusion Lounge

Meet with friends to enjoy a pot of tea in the relaxed atmosphere of the Lobby Bar. Enjoy light refreshments throughout the day, or experience the delights of afternoon tea.

Lobby Café

The Roof Garden Restaurant is overlooking Almaty City and has breathtaking views towards the mountains. Also, breathtaking are the offerings in the restaurant as well from the cocktail bar. Pan-Asian Cuisine is prepared for you and our cocktails are renowned as being the most creative in the city. Join us on the 11th floor at the DoubleTree by Hilton Almaty.

Roof Garden Restobar

Stunning views with authentic cuisine give a warm and welcoming atmosphere on 11th floor.

Roof Top Terrace Bar

SPA Restaurant is a superb spot for lunch or a sundowner to relax after a busy day. Set among the leisure pool, Restaurant serves everything from healthy snacks to full main course dishes.

Spa Bar

Sleeps 2

LCD TV

42-inch HDTV

Bathrobe

Bath slippers

Radio alarm clock

Air conditioning

Black-Out Curtains

Doubletree Eat Right Menu

Down Pillows Available

Duvet Covers

Easy to Set Alarm Clock Radio

Granite Counter Tops/Vanities

HD Channels

Lever Door Handles

TV-Cable

TV-Standard Network

Hand-held shower

Hairdryer

Iron/ironing board

Crabtree and Evelyn(R) bath amenities

24 Hour Housekeeping

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

Evening Room Service Available

High Speed Internet Access

Internet access in guest room

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Voice Mail

Telephone - with Dataport

KING GUEST ROOM

Coffee maker

Mini bar

KING DELUXE ROOM

Sleeps 4

KING FAMILY GUEST ROOM

TWIN GUEST ROOM

TWIN FAMILY GUEST ROOM

Sleeps 3

KING ONE BEDROOM SUITE

I found the hotel's location and the expansive gym the main two pluses from my trip. The language barrier was quite high with some staff, and overall the hotel does not match say the aura of other...

OK stay but expected better for the room

Very bad experience of the stay. Badly maintained room. Not attentive stuff who doesn't care about the  hotel reputation. I asked to fix the light in the bathroom - never been done and  more over...

Bad experience overall

Staff are very accommodating especially Ranagul and Daut from reception. They helped us get rid of a taxi driver who wanted to scam us. Aknurai and Algiyar so helpful as well regarding directions...

Gem in Almaty

Spent three nights at this hotel, for a quick weekend trip to Almaty. Efficient check-in, and unfortunate IT issues at check-out. Overall a good experience, and comfortable room. Please make sure to...

Convenient Hotel, Clean and Comfortable

This is our first time to visit Almaty and to stay in this amazing hotel with friendly staffs and all facilities were excellent.. We have enjoyed our stay and recommend you to choose this hotel for...

Great hotel for family to stay and it is like home and we had such a great time with lots of facilities

DoubleTree by Hilton Almaty

Mountain views and metro station convenience

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel Policies

Dining & Drinks

Group travel and events

Where to find us