Question 1

Are pets allowed at Hilton Berlin?

Accepted Answer

Yes, pets are allowed at Hilton Berlin. There is a 50.00€ non-refundable fee, and pets must not exceed 34 kg in weight. The hotel offers a dedicated pet experience including a dog bed (available in different sizes), water bowl, chewy dog treats, and dog toy.

Question 2

What is the cancellation policy at Hilton Berlin?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, contact the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Hilton Berlin?

Accepted Answer

Yes, parking is available at Hilton Berlin. Self-parking is available for 32.00€ per night, 24 hours. The parking facility is covered and offers in-and-out privileges. Additionally, the hotel has 4 vehicle charging stations within the parking deck (charges apply).

Question 4

Is smoking allowed at Hilton Berlin?

Accepted Answer

No, Hilton Berlin has 100% smoke-free grounds. Please note that a non-negotiable cleaning fee of 150 EURO applies for smoking in rooms.

Question 5

Are there accessible rooms at Hilton Berlin?

Accepted Answer

Yes, Hilton Berlin offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible business center, concierge desk, elevators, exercise facility, hotel restaurant, parking spaces, public entrance, and registration desk. Additionally, there are accessible routes from the public entrance to guest rooms, the registration area, business center, exercise facilities, and swimming pool.

Question 6

Is there on-site dining at Hilton Berlin?

Accepted Answer

Yes, Hilton Berlin has on-site dining. The hotel features three restaurants: Chou Chou, a contemporary French restaurant open from morning through late evening; Dom Terrasse, a terrace on Gendarmenmarkt; and Restaurant Beletage, located on the first floor with views over Gendarmenmarkt, serving breakfast daily and hosting a signature Sunday Brunch experience.

Question 7

Does Hilton Berlin provide free WiFi?

Accepted Answer

WiFi is available at Hilton Berlin. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct. For all other guests, WiFi costs 15.00€. Free WiFi does not apply to meeting spaces.

Question 8

What time is the check-in at Hilton Berlin?

Accepted Answer

Check-in at Hilton Berlin is at 2:00 pm. The minimum age to register is 18.

Question 9

What time is the check-out at Hilton Berlin?

Accepted Answer

Check-out at Hilton Berlin is at 11:00 am.

Hilton Berlin

Explore Berlin from the historic Gendarmenmarkt

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