Question 1

Are pets allowed at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Troy Detroit. There is a $75.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00.

Question 2

What is the cancellation policy at Tru by Hilton Troy Detroit?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, parking is available at Tru by Hilton Troy Detroit. Self-parking is available for $5.00 per night. The hotel also offers accessible parking spaces and van-accessible parking in the self-parking facility. EV charging is available nearby, approximately 0.80 miles away.

Question 4

Is smoking allowed at Tru by Hilton Troy Detroit?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Troy Detroit. The hotel maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Troy Detroit?

Accepted Answer

Yes, Tru by Hilton Troy Detroit has accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also offers accessible routes from the public entrance to guest rooms, accessible elevators, an accessible registration desk, accessible business center, accessible exercise facility, accessible parking spaces, and an accessible swimming pool.

Question 6

Is there on‑site dining at Tru by Hilton Troy Detroit?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Troy Detroit. However, the hotel is located minutes from numerous restaurants and shopping districts.

Question 7

Does Tru by Hilton Troy Detroit provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Troy Detroit provides free WiFi. All guests receive free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Troy Detroit?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Troy Detroit.

Question 9

What time is check-out at Tru by Hilton Troy Detroit?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Troy Detroit.

Tru by Hilton Troy Detroit

Tru-ly efficient rooms in Troy, MI

Our amenities

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation

What's nearby

Airports

Frequently asked questions