Question 1

Are pets allowed at Tru by Hilton McKinney?

Accepted Answer

Yes, pets are allowed at Tru by Hilton McKinney. There is a $50.00 non-refundable fee per stay. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50; for stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton McKinney?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton McKinney?

Accepted Answer

Yes, parking is available at Tru by Hilton McKinney. The hotel offers complimentary self-parking. Accessible parking spaces are also available for guests who need them.

Question 4

Is smoking allowed at Tru by Hilton McKinney?

Accepted Answer

No, smoking is not allowed at Tru by Hilton McKinney. The hotel maintains 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton McKinney?

Accepted Answer

Yes, Tru by Hilton McKinney offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes throughout the property to guest rooms, the business center, exercise facilities, and swimming pool.

Question 6

Is there on‑site dining at Tru by Hilton McKinney?

Accepted Answer

No, there is no on-site dining at Tru by Hilton McKinney.

Question 7

Does Tru by Hilton McKinney provide free WiFi?

Accepted Answer

Yes, Tru by Hilton McKinney provides free WiFi. All guests receive complimentary standard WiFi in their rooms and in the lobby.

Question 8

What time is check in at Tru by Hilton McKinney?

Accepted Answer

Check-in at Tru by Hilton McKinney is at 3:00 pm.

Question 9

What time is checkout at Tru by Hilton McKinney?

Accepted Answer

Checkout at Tru by Hilton McKinney is at 12:00 pm.

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