Name: Tru by Hilton The Colony Dallas
Address: 5252 Memorial Drive, The Colony, Texas, 75056, USA, The Colony, TX, 75056, US
Telephone: +1 972-737-2244

Accessible

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Audible alarms

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Emergency Call Button on Phone

Grab bars in bathroom

Lower or Adjustable Closet Rod

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Lowered toilet

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Streaming TV

Outdoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

American Express

MasterCard (Canada)

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Shop, dine, and tee off in The Colony

 Large room with tables, sofas, chairs and a TV 

Tru by Hilton The Colony Dallas

Accessible concierge desk

Accessible hotel restaurant

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the spa

Assistive listening devices for meetings upon request

Valet only parking

Sleeps 2

Serta Suite Dreams(R) bedding

250 thread count sheets

LCD TV

50-inch HDTV

Radio alarm clock

Air conditioning

Black-Out Curtains

Clock Radio w/ MP3 Connection

Complimentary HBO(R)

Easy to Set Alarm Clock Radio

Ergonomic Desk Chair

Granite Counter Tops/Vanities

HD Channels

In-Room Movie Channel

Lever Door Handles

Night Lights in Bathroom

TV-Cable

TV-Premium HBO,CNN,ESPN

TV-Standard Network

Thermostat (adjustable)

Widescreen Television

Mini refrigerator

Hairdryer

Iron/ironing board

Neutrogena(R) bath amenities

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

High Speed Internet Access

High Speed Internet-NoCharge

In-Suite Coffee/Welcome Caddy

Internet access in guest room

PrinterOn Remote Printing

Remote-Controlled Television

Telephone - Auto Wakeup

Telephone - Voice Mail

Telephone-with Speaker phone

1 KING BED

Sleeps 4

2 QUEEN BEDS

Hand-held shower

1 KING MOBILITY/HEARING ACCESS W/TUB

Roll-in shower

1 KING MOBILITY/HEARING ACC ROLL IN SHOWER

1 KING HEARING ACCESSIBLE

2 QUEEN MOBILITY/HEARING ACCESS W/TUB

2 QUEEN HEARING ACCESSIBLE

We were at this location for a week. The location is great! The front desk staff was friendly and accommodating to our needs. The unfortunate down side was the housekeeping we experienced , or the...

Great location. Poor housekeeping service.

The front desk staff forgot to cancel my booking Halloween weekend.  When I showed up with digital keys in hand the woman running a very private party wouldn’t let me in.  After taking in the...

Swinger Party

Hotel room and facilities were very clean and well kept. Location of hotel was easy to access. Bed/mattress was wonderful. Will definitely stay here again. One of my favorite things was the sensor...

Great Stay at Tru

Best customer service ever, modern facilities, super comfortable, well kept but the best of all was their employees. Great customer service, truly caring, friendly and helpful. Will only stay in this...

Excellent customer service!

Previous poor reviews are accurate. One employee, West, is obnoxious and condescending. Far more concerned with “being right” than understanding how her behavior negatively affects guests perception...

One big drawback

Tru by Hilton The Colony Dallas

Shop, dine, and tee off in The Colony

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Hilton Honors member benefits

Hotel Policies

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