Question 1

Are pets allowed at Tru by Hilton Auburn?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Auburn. The hotel allows dogs and cats only, with a maximum weight of 75 lbs and a maximum of 2 pets. There is a $75.00 non-refundable fee for 1-4 nights, or $125.00 for 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Auburn?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Auburn?

Accepted Answer

Yes, parking is available at Tru by Hilton Auburn. The hotel offers complimentary self-parking. Accessible parking spaces and van-accessible parking are also available.

Question 4

Is smoking allowed at Tru by Hilton Auburn?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Auburn. The hotel maintains 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Auburn?

Accepted Answer

Yes, Tru by Hilton Auburn offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features accessible parking spaces, an accessible public entrance, accessible registration desk, and accessible routes throughout the property.

Question 6

Is there on‑site dining at Tru by Hilton Auburn?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Auburn. However, there are nearby restaurants including Auburn City Steakhouse, Mad Anthony Tap Room, and The Italian Grille.

Question 7

Does Tru by Hilton Auburn provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Auburn provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Auburn?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Auburn.

Question 9

What time is check-out at Tru by Hilton Auburn?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Auburn.

Tru by Hilton Auburn

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