Question 1

Are pets allowed at The Franklin, an SLH Hotel?

Accepted Answer

Yes, pets are allowed at The Franklin, an SLH Hotel. Small/medium sized pets are permitted with a non-refundable fee of £40.00. Pet owners must notify the hotel of their pet's presence when making a reservation. Service animals are also welcome.

Question 2

What is the cancellation policy at The Franklin, an SLH Hotel?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, contact the hotel directly or visit the Help Center. You can also cancel your reservation online.

Question 3

Is parking available at The Franklin, an SLH Hotel?

Accepted Answer

Parking is not available at The Franklin, an SLH Hotel. Self parking, valet parking, covered parking, secured parking, and in-out privileges are not offered.

Question 4

Is smoking allowed at The Franklin, an SLH Hotel?

Accepted Answer

No, smoking is not allowed at The Franklin, an SLH Hotel. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at The Franklin, an SLH Hotel?

Accepted Answer

Yes, The Franklin, an SLH Hotel has accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also offers accessible routes from the public entrance to guest rooms, along with numerous other accessibility features including accessible business center, concierge desk, exercise facility, restaurant, and more.

Question 6

Is there on-site dining at The Franklin, an SLH Hotel?

Accepted Answer

Yes, The Franklin, an SLH Hotel has on-site dining options. The Franklin Restaurant by Alfredo Russo serves modern Piedmont cuisine prepared by Michelin-starred Chef Alfredo Russo. Additionally, The Franklin Bar is an elegant cocktail and champagne bar featuring 7 different Champagnes and 22 types of gin, along with a menu of aperitif accompaniments.

Question 7

Does The Franklin, an SLH Hotel provide free WiFi?

Accepted Answer

Yes, The Franklin, an SLH Hotel provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check in at The Franklin, an SLH Hotel?

Accepted Answer

Check-in at The Franklin, an SLH Hotel is at 3:00 pm.

Question 9

What time is the checkout at The Franklin, an SLH Hotel?

Accepted Answer

Checkout at The Franklin, an SLH Hotel is at 11:00 am.

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