Question 1

Are pets allowed at DoubleTree by Hilton Mazatlan?

Accepted Answer

Pets are not allowed at DoubleTree by Hilton Mazatlan.

Question 2

What is the cancellation policy at DoubleTree by Hilton Mazatlan?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at DoubleTree by Hilton Mazatlan?

Accepted Answer

Yes, parking is available at DoubleTree by Hilton Mazatlan. Self-parking is Mex$100.00 per night with complimentary options available. Covered parking is available for an extra charge. The hotel also offers secured parking and in-out privileges. Valet parking is not available.

Question 4

Is smoking allowed at DoubleTree by Hilton Mazatlan?

Accepted Answer

No, smoking is not allowed at DoubleTree by Hilton Mazatlan. The hotel is 100% smoke-free. Smoking is not permitted inside rooms or on balconies. A service fee of $250.00 USD will apply for special cleaning if any traces or smell of smoking are found.

Question 5

Are there accessible rooms at DoubleTree by Hilton Mazatlan?

Accepted Answer

Yes, DoubleTree by Hilton Mazatlan offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also provides accessible parking spaces, an accessible concierge desk, accessible registration desk, accessible elevators, an accessible exercise facility, an accessible hotel restaurant, an accessible public entrance, and an accessible swimming pool.

Question 6

Is there on‑site dining at DoubleTree by Hilton Mazatlan?

Accepted Answer

Yes, DoubleTree by Hilton Mazatlan offers on-site dining. The hotel features four restaurants: All Day Dining Restaurant serving breakfast, lunch and dinner with buffet and a la carte service; Grab & Go Fresh Market offering grab and go items and Starbucks beverages and treats; Ocean View, a specialty restaurant with tasting menus featuring diverse cuisines; and Pool Snack Bar for refreshing beverages and light snacks by the pool.

Question 7

Does DoubleTree by Hilton Mazatlan provide free WiFi?

Accepted Answer

Yes, DoubleTree by Hilton Mazatlan provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at DoubleTree by Hilton Mazatlan?

Accepted Answer

Check-in at DoubleTree by Hilton Mazatlan is at 4:00 pm.

Question 9

What time is check-out at DoubleTree by Hilton Mazatlan?

Accepted Answer

Check-out at DoubleTree by Hilton Mazatlan is at 11:00 am.

DoubleTree by Hilton Mazatlan

A beachfront haven in Mazatlán’s Golden Zone

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