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Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Airport shuttle

Streaming TV

On-site restaurant

Indoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

Meetings & Events

Brunette Bride With Closed Eyes Holding Bouquet of White Flowers 

Grand Ballroom

Crossroads

Ballroom Terrace

Seasons Patio

Niagara

Adirondack

Seaway

Erie

Huron

Michigan

Ontario

Superior

Champlain Room

Adams Basin

Bushnells Basin

Dewitt Basin

Sacketts Basin

Shelby Boardroom

Executive Boardroom

Weddings

DoubleTree by Hilton Hotel Syracuse

Fifty Percent: Half day rate from 3PM to 5PM.  Full day rate after 5PM.

I normally do not write reviews when I've had a bad experience at places, but my experience at this Double Tree was not good. When I went to check in, a room was already assigned to me, which was...

Proceed with caution...

To get one thing out of the way first, this sprawling property is a bit dated. But the service is above and beyond (eg paying an overpriced taxi fare when my flight was delayed until after the...

Dated, but a gem nonetheless

Hotel is in a great location to all things Syracuse has to offer. Very friendly staff, comfy beds and clean rooms. I've stayed at this hotel for concerts, before early morning flights and for a quick...

Great location and staff

Nice room. Opening or closing sliding glass door to the patio should be explained at check in… we would have saved maintenance a trip…

Soap dispenser in bath was empty. 

Efficient front desk 

Nice...

Good value overall

DISAPPOINTED! This is not a Double Tree Hotel! That’s the name out front, but this is less fancy then a Hampton Inn!
We have stayed at the Double Tree many times, and the hotel was luxurious-but this...

Not Happy!

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Emergency Call Button on Phone

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

American Express

Carte Blanche

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Valet only parking

DoubleTree by Hilton Hotel Syracuse

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Guest services

Conveniences

Our policies