Question 1

Are pets allowed at Embassy Suites by Hilton Charleston?

Accepted Answer

Yes, pets are allowed at Embassy Suites by Hilton Charleston. There is a $75.00 non-refundable fee for stays of 1-4 nights, and $125.00 for stays of 5 or more nights. Maximum of 2 pets, dogs and cats only.

Question 2

What is the cancellation policy at Embassy Suites by Hilton Charleston?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Embassy Suites by Hilton Charleston?

Accepted Answer

Yes, parking is available at Embassy Suites by Hilton Charleston. Self-parking is $12.00 per night in the Lee Street Garage, and valet parking is $21.00 per night. Covered, secured parking with in and out privileges is available. The garage has 7-ft clearance with access off Lee Street.

Question 4

Is smoking allowed at Embassy Suites by Hilton Charleston?

Accepted Answer

No, smoking is not allowed at Embassy Suites by Hilton Charleston. The hotel maintains 100% smoke-free grounds. A cleaning fee of $250 will be assessed for smoking or vaping in a non-smoking room.

Question 5

Are there accessible rooms at Embassy Suites by Hilton Charleston?

Accepted Answer

Yes, Embassy Suites by Hilton Charleston offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also provides accessible routes from the public entrance to guest rooms, an accessible registration desk, accessible business center, accessible exercise facility, accessible restaurant, and accessible swimming pool.

Question 6

Is there on-site dining at Embassy Suites by Hilton Charleston?

Accepted Answer

Yes, there is on-site dining at Embassy Suites by Hilton Charleston. The hotel features Brasserie 1863, a relaxed but sophisticated atrium restaurant offering regional and internationally inspired flavors, including shareable plates, appetizers, scratch-made entrees, sandwiches, desserts, and a full premium bar. In-room dining is also available.

Question 7

Does Embassy Suites by Hilton Charleston provide free WiFi?

Accepted Answer

WiFi is available at Embassy Suites by Hilton Charleston. Standard in-room and lobby WiFi is free for Hilton Honors members who book direct and costs $9.95 for all other guests. Free WiFi does not apply to meeting spaces.

Question 8

What time is check-in at Embassy Suites by Hilton Charleston?

Accepted Answer

Check-in at Embassy Suites by Hilton Charleston is at 4:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Embassy Suites by Hilton Charleston?

Accepted Answer

Check-out at Embassy Suites by Hilton Charleston is at 11:00 am. A late checkout fee of $95.00 applies for late checkout (half day charge up to 3:00 pm, full day charge for later).

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