Question 1

Are pets allowed at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Garland Richardson. There is a $75.00 non-refundable fee per stay for 1-4 nights, or $125.00 for 5 or more nights. Pets must be dogs or cats only, with a maximum weight of 75 lbs, and a maximum of 2 pets per room.

Question 2

What is the cancellation policy at Tru by Hilton Garland Richardson?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, Tru by Hilton Garland Richardson offers complimentary, free on-site parking. Accessible parking spaces are also available, and the hotel provides EV charging on-site.

Question 4

Is smoking allowed at Tru by Hilton Garland Richardson?

Accepted Answer

No, Tru by Hilton Garland Richardson has 100% smoke-free grounds. A fee of up to $250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Garland Richardson?

Accepted Answer

Yes, Tru by Hilton Garland Richardson offers accessible guest rooms with mobility features, including entry or passage doors that provide 32" of clear width. The hotel also provides an accessible public entrance, accessible registration desk, accessible elevators, accessible parking spaces, and an accessible route from the accessible public entrance to the accessible guestrooms.

Question 6

Is there on-site dining at Tru by Hilton Garland Richardson?

Accepted Answer

No, Tru by Hilton Garland Richardson does not have on-site dining. However, nearby restaurants include Buffalo Wild Wings, Cheddar's, IHOP, Matt's Rancho Martinez, Olive Garden, Texas Roadhouse, and Ye Shire Tavern.

Question 7

Does Tru by Hilton Garland Richardson provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Garland Richardson provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Tru by Hilton Garland Richardson?

Accepted Answer

Check-in at Tru by Hilton Garland Richardson is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Garland Richardson?

Accepted Answer

Check-out at Tru by Hilton Garland Richardson is at 11:00 am. Late checkout until 2:00 pm is available for a fee of $50.00.

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