Question 1

Are pets allowed at Spark by Hilton Lyon Ouest?

Accepted Answer

Yes, pets are allowed at Spark by Hilton Lyon Ouest. There is a 25.00€ non-refundable fee per pet, and pets must weigh a maximum of 25 kg.

Question 2

What is the cancellation policy at Spark by Hilton Lyon Ouest?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Spark by Hilton Lyon Ouest?

Accepted Answer

Yes, parking is available at Spark by Hilton Lyon Ouest. Self-parking is available for 11.00€ per night. The hotel offers covered parking, secured parking, and in-out privileges. Accessible parking spaces and van-accessible parking are also available. Day use parking is charged at 6€ per day.

Question 4

Is smoking allowed at Spark by Hilton Lyon Ouest?

Accepted Answer

No, Spark by Hilton Lyon Ouest has 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Spark by Hilton Lyon Ouest?

Accepted Answer

Yes, Spark by Hilton Lyon Ouest offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible elevators, an accessible registration desk, an accessible public entrance, an accessible exercise facility, accessible parking spaces, and an accessible hotel restaurant. Additional accessibility features include portable shower chairs, roll-in showers, and lowered shelf storage.

Question 6

Is there on‑site dining at Spark by Hilton Lyon Ouest?

Accepted Answer

The hotel does not have on-site restaurants available.

Question 7

Does Spark by Hilton Lyon Ouest provide free WiFi?

Accepted Answer

Yes, Spark by Hilton Lyon Ouest provides free standard WiFi in-room and in the lobby for all guests.

Question 8

What time is check-in at Spark by Hilton Lyon Ouest?

Accepted Answer

Check-in is at 3:00 pm at Spark by Hilton Lyon Ouest.

Question 9

What time is check-out at Spark by Hilton Lyon Ouest?

Accepted Answer

Check-out is at 11:00 am at Spark by Hilton Lyon Ouest.

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